Ayumu Koyama
Melbourne,Australia
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
Setugetuka Bettei Suiun
Hakone, Kanagawa
09.2023 - 11.2023
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Restaurant Waiter
Hotel Urashima
Natikatuura, Wakayama
07.2023 - 09.2023
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Rental Sales Agent
Albireo
Toyooka, Hyogo
12.2022 - 03.2023
- Maintained knowledge of local attractions and events to suggest activities to customers when requested.
- Explained policies and reviewed documentation to obtain signatures.
- Handled customer complaints promptly and professionally to maintain a high level of customer satisfaction.
Construction Worker
Arch staff
Umeda, Osaka
10.2022 - 11.2022
- Operated equipment with strong focus on safety and ground communication.
- Cleaned or prepared construction sites to eliminate hazards.
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Transported materials from one site location to another using trucks or trailers.
Restaurant Team Member
Kishu Sakanaya
Osakasi, Osaka
04.2022 - 10.2022
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Cleaned cooking equipment after use according to safety protocols.
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Education
High School Diploma -
Kindai Highschool
Hyogo03-2022
Some College (No Degree) - Engineering (Pre-Engineering)
Kindai University
OsakaSkills
- Staff Management
- Health and Safety Standards
- Problem Resolution
- Guest Relations
- Menu Development
- Food Service
- Bar Service Preparation
- Japanese Fluency
Certification
- RSA
Languages
English
Limited
Japanese
Full Professional
Spanish
Elementary
Availability
I can start working right away.
As for shift, I will follow your request.
Visa: Working holiday visa (expire 24Nov 2024)
I already have got TFN.
Timeline
Restaurant Supervisor
Setugetuka Bettei Suiun
09.2023 - 11.2023
Restaurant Waiter
Hotel Urashima
07.2023 - 09.2023
Rental Sales Agent
Albireo
12.2022 - 03.2023
Construction Worker
Arch staff
10.2022 - 11.2022
Restaurant Team Member
Kishu Sakanaya
04.2022 - 10.2022
High School Diploma -
Kindai Highschool
Some College (No Degree) - Engineering (Pre-Engineering)
Kindai University
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