YASHVARDHAN RATHOR
ARMIDALE,NSW
Summary
Proven leader with a track record of enhancing operational efficiency and guest satisfaction at COTSWOLD GARDEN MOTEL. Expert in hospitality and account administration, adept at strategic planning and analysis. Skilled in training and mentoring teams to achieve excellence, demonstrated by significant improvements in customer service and operational standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Motel Manager
COTSWODL GARDEN MOTEL
Armidale, New South Wales
09.2024 - Current
- Spearheaded daily operations, ensuring optimal guest satisfaction and operational efficiency.
- Resolved customer complaints in a timely manner by providing excellent customer service.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Performed daily cash reconciliations in accordance with established accounting procedures.
- Delegated work to staff, setting priorities and goals.
- Assisted guests at check-in, providing information on various services within hotel.
Assistant Accountant
PROSPERITY ACCOUNTING SERVICES PTY LTD
DUBBO, New South Wales
11.2021 - 12.2022
- Organized and maintained filing systems for all accounting documents.
- Managed daily banking transactions, including deposits, withdrawals, and transfers.
- Implemented financial policies and procedures to improve efficiency.
- Coordinated with external auditors to facilitate annual audits.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
- Processed payroll transactions and maintained employee financial records.
- Processed payroll entries and reports for employees.
- Reconciled vendor accounts and ensured timely payment of bills and expenses.
- Reconciled bank statements and resolved discrepancies in a timely manner.
Store Manager
7-ELEVEN
SYDNEY, New South Wales
06.2017 - 09.2021
- Updated POS system with new products and promotional offers.
- Updated and maintained store signage and displays.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Led and mentored new hires in understanding company programs.
- Optimized store operations by fostering strong customer relationships.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Trained and mentored associates to teach daily tasks and procedures.
- Enhanced customer satisfaction through adherence to standard practices.
TEAM LEAD, STUDNET MENTOR
VICTORIA UNIVERSITY
SYDNEY, New South Wales
10.2016 - 07.2018
- Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
- Engaged consistently with mentees through designated contact points using various methods.
- Organized team building events that enhanced team morale and improved working relationships among colleagues.
- Met with assigned students individually or in small groups to provide intentional, structured organizational support and mentorship.
- Monitored and evaluated mentees' progress, providing feedback and guidance to ensure success.
- Created and launched engaging learning tools to enhance student comprehension of course materials.
- Offered crisis intervention during difficult periods, directing mentees to suitable resources.
- Coordinated social, cultural, and recreational on- and off-campus enrichment activities.
Junior Accountant
S.R.ENTERPRISES
JAIPUR, RAJASTHAN
04.2015 - 02.2016
- Analyzed financial documents to verify data and mathematical accuracy.
- Checked figures and postings for correct entry and proper codes.
- Provided support for accounts payable and receivable functions, including invoice processing and payment posting.
- Managed and trained team members to enhance audit department performance and increase operational efficiency.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
- Reviewed financial documents for accuracy and completeness.
- Processed journal entries to record transactions accurately.
- Performed account reconciliations, including bank reconciliations.
Education
GRADUATE DIPLOMA OF MANAGEMENT - Human Resources Management
CAMPBELL INSTITUTE
Sydney, NSW03-2025
MASTER OF BUSINESS ( ACCOUNTING) - Business Accountancy
Victoria University
Sydney, NSW12-2019
Bachelor of Commerce - Accounting And Finance
UNIVERSITY OF RAJASTHAN
JAIPUR05-2015
COMPANY SECRETARY - Accounting And Finance
COMPANY SECRETARY, (ICSI)
JAIPUR05-2014
Skills
- Sales and marketing
- Front desk operations
- Hospitality
- Training and mentoring
- Account administration
- Staff training and development
- Outstanding communication skills
- Housekeeping supervision
- Strategic planning and analysis
- Marketing expertise
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Full Professional
Certification
- STUDENT LEADERSHIP CONFERENCE (2017) , VICTORIA UNIVERSITY, MELBORNE CAMPUE.
- ENGLISH ACADEMIC CLASSES (2016), ENGLISH LANGUAGE SCHOOL IN SYDNEY (ELSIS).
- ICSI-STUDNET CONFERENCE (2012), "CS - EMPOWERING FUTURE", (THE INSTITUTE OF COMPANY SECRETARIES OF INDIA, (ICSI)).
- ICSI-STUDNET CONFERENCE (2012), "CS - STUDENT INDUCTION PROGRAMME (SIP), (THE INSTITUTE OF COMPANY SECRETARIES OF INDIA, (ICSI)).
References
References available upon request.
Timeline
Motel Manager
COTSWODL GARDEN MOTEL
09.2024 - Current
Assistant Accountant
PROSPERITY ACCOUNTING SERVICES PTY LTD
11.2021 - 12.2022
Store Manager
7-ELEVEN
06.2017 - 09.2021
TEAM LEAD, STUDNET MENTOR
VICTORIA UNIVERSITY
10.2016 - 07.2018
Junior Accountant
S.R.ENTERPRISES
04.2015 - 02.2016
- STUDENT LEADERSHIP CONFERENCE (2017) , VICTORIA UNIVERSITY, MELBORNE CAMPUE.
- ENGLISH ACADEMIC CLASSES (2016), ENGLISH LANGUAGE SCHOOL IN SYDNEY (ELSIS).
- ICSI-STUDNET CONFERENCE (2012), "CS - EMPOWERING FUTURE", (THE INSTITUTE OF COMPANY SECRETARIES OF INDIA, (ICSI)).
- ICSI-STUDNET CONFERENCE (2012), "CS - STUDENT INDUCTION PROGRAMME (SIP), (THE INSTITUTE OF COMPANY SECRETARIES OF INDIA, (ICSI)).
GRADUATE DIPLOMA OF MANAGEMENT - Human Resources Management
CAMPBELL INSTITUTE
MASTER OF BUSINESS ( ACCOUNTING) - Business Accountancy
Victoria University
Bachelor of Commerce - Accounting And Finance
UNIVERSITY OF RAJASTHAN
COMPANY SECRETARY - Accounting And Finance
COMPANY SECRETARY, (ICSI)
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