CHANDANJEET BRAR
Park Ridge,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
MOTEL MANAGER
YASHICA IMPORTS PTY LTD
Gympie, Australia
06.2022 - 08.2025
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Increased customer service ratings through personable service.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Provided exceptional service and assistance to guests upon check-in.
- Provided services efficiently and with high level of accuracy.
- Developed and implemented marketing strategies to promote hotel services.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
- Implemented successful strategies to increase customer satisfaction.
MOTEL MANAGER
SAURAB GROUP PTY LTD
Moree, Australia
05.2021 - 05.2022
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Increased customer service ratings through personable service.
IGA SUPERVISOR
KISSA AU PTY LTD ATF
Mount Warren Park, Australia
10.2020 - 05.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Bachelor of Nursing( Graduate Entry) - Nursing
Universe of Sunshine Coast
Sunshine Coast, Queensland 07.2025 - 08.2025
Masters of Business Administration - Tourism and Hospitality Leadership
Kaplan Business School
Brisbane, QLD, AUSTRALIASkills
- Customer service
- Conflict resolution
- Sales and Marketing
- Time Management
- Staff Management
- Complex Problem Solving
- Monitoring
- Judgement and Decision making
- Cash Handling Accuracy
- Detail Oriented
- Reliable
- Rostering staff and managing housekeeping staff
- Strategic Planning
- Hotel Reservations
- Staff Supervision
- Cash Handling
- Guest Experiences
- Guest Accommodations
- Rooms Division
- Interpersonal Communications
- Hotel Marketing
- Reservation Management
- Front Office Staff
- Customer Inquiries
- Staff Training
- Outstanding Communication Skills
- Hospitality Management
- Effective Customer Service
- Management of Financial Resources
- Security Protocols
- Group Bookings
- Policies and Procedures
- Customer Satisfaction
- Sales
- Marketing
- Reporting
- Promotions
- Attention to Detail
Timeline
Bachelor of Nursing( Graduate Entry) - Nursing
Universe of Sunshine Coast
07.2025 - 08.2025
MOTEL MANAGER
YASHICA IMPORTS PTY LTD
06.2022 - 08.2025
MOTEL MANAGER
SAURAB GROUP PTY LTD
05.2021 - 05.2022
IGA SUPERVISOR
KISSA AU PTY LTD ATF
10.2020 - 05.2021
Masters of Business Administration - Tourism and Hospitality Leadership
Kaplan Business School