Efficient retail worker with a history of accomplishments in multitasking, time management, and product knowledge. Skilled in proper cash handling, swift payment processing, and efficient stock management to improve overall productivity. Throughout my career, I have been known for maintaining a clean and well-organized workspace, ensuring a pleasant client experience. Furthermore, I'm dedicated to delivering exceptional customer aid, reaching satisfaction objectives, and using substantial product knowledge. I am proactive in identifying and removing risks to safety, ensuring a secure and safe shopping experience. Therefore, I am a reliable member of the team with a history of promoting efficiency and customer satisfaction in the retail business.
Work History
Customer Service Assistant
Nor Manshor Abdul Ghafar
Petron, Sungai Buloh, Selangor, Kuala Lumpur
10.2022 - 01.2023
Maintained clean and organized work environment to maintain customer safety.
Built strong relationships with customers and colleagues by providing friendly and personable service.
Described products to customers and how best to care for retail merchandise.
Conducted client and market surveys to identify areas of improvement.
Ensuring customer satisfaction in purchasing experience from enquiring till finalisation of sales.
Maintained up-to-date knowledge of product and service changes.
Education
High School Diploma -
Applecross Senior High School
Ardross, WA
11.2023
Skills
Payment Processing
Refund Processing
Cash Handling
Positive Attitude
Problem Solving
Product Knowledge
Attention to Detail
Basic Media Management
Accomplishments
[2022 - 2023] Coaching AXSHS Juniors in Outdoor Athletics
[2021] WA Under [16] Division [2] Soccer Champion
[2020] Volunteer Employee for AXSHS Cafe
[2019] Volunteer Administrative Assistant for AXSHS Office
Additional Information
[2024] Pursuing a Degree in Sports Sciences at Murdoch University
[2024] Accepted and Pursuing a University Level Degree in The Bachelors of Science