Azure Olson
Perth,WA
Summary
Dynamic and customer-focused, I excel in espresso machine operation and creating a welcoming atmosphere, as demonstrated at Margaret and Moore Cafe. Skilled in latte art and exceptional service, I've successfully led teams, trained new staff members in coffee making, and enhanced customer satisfaction on the daily. My proactive approach and dedication to quality have consistently uplifted the cafe experience.
Overview
6
6
years of professional experience
Work History
Front of House Barista
Margaret and Moore Cafe
05.2022 - 08.2024
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Worked at multiple different cafes across the company as head barista and supervisor
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Completed successful daily cash audits to correctly balance cash drawers at the end shifts
Barista/Waitress
Drift Cafe
02.2019 - 01.2022
- I maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed an average of 10kg of beans daily
- Made and served order-specific espresso and cold drink beverages with focus on speed, quality, and consistency.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Education
High School Diploma -
Margaret River Senior High School
Margaret River, WA12.2020
Certificate IV - Preperation For Health And Nursing Studies
South West Regional Tafe
Margaret River12.2019
Skills
Espresso machine operation
Latte art
Friendly and outgoing
Safe Food Handling
Opening and closing duties
Barista equipment maintenance
References
Drift Cafe
Gaye and Colin McQueen, 0400383963
Margaret and Moore
Luke Fiorentino, 0431753091
Micheal Shepperds 0405490299
Timeline
Front of House Barista
Margaret and Moore Cafe
05.2022 - 08.2024
Barista/Waitress
Drift Cafe
02.2019 - 01.2022
High School Diploma -
Margaret River Senior High School
Certificate IV - Preperation For Health And Nursing Studies
South West Regional Tafe
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