Baljeet Kaur
Craigieburn,VIC
Summary
At Beauty and Beyond Nz, I excelled as a Beauty and Laser Therapist Manager, enhancing client satisfaction through skin analysis and personalized treatment plans. Leveraging strong product knowledge and exceptional communication skills, I significantly improved client relationships and service efficiency. My leadership ensured a hygienic, welcoming environment, driving optimal results and sales growth.
Overview
4
4
years of professional experience
Work History
Beauty and Laser Therapist (MANAGER)
Beauty and Beyond Nz
04.2019 - 09.2023
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including Faicials, Threading,Body waxing, eyelash perms, eyelash and brow tints, spray tannings, massages, laser hair removal etc for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Educated clients on care processes and advised on further care and products.
- Analyzed client needs and came up with individualized and continuous treatment plans.
Education
Advance Diploma In Aesthetics & Hair Designing - ADAHD
ORANE Institute of Beauty & Wellness
INDIA 04.2016
Bachelor Of Commerce - Accounting
HMV College
JALANDHAR , INDIA08.2015
Skills
Client consultation
Skin analysis
Product knowledge
Promoting sales
Hobbies
I like Music
I love to travel and explore new places.
Timeline
Beauty and Laser Therapist (MANAGER)
Beauty and Beyond Nz
04.2019 - 09.2023
Advance Diploma In Aesthetics & Hair Designing - ADAHD
ORANE Institute of Beauty & Wellness
Bachelor Of Commerce - Accounting
HMV College
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