- Quality Family Time
- Spending time with girlfriends
- Autum/Winter Months
- Work
- Gym Workouts
- Road Trips
- Movies, Podcasts & Board games
Yasmin Marzan
Wodonga
Summary
Experienced Senior beauty therapist achieving over , I deliver client experiences through nurturing hands in massage, spa treatments, waxing facials and exceptional client retention.
I have a strong understanding of skin health and recommending a skincare prescription to any of my clients. I have worked with various brands including Ultraceuticals, Thalgo, Uspa.
Overview
14
14
years of professional experience
Work History
Beauty Therapist - Senior/Manager
Zen Day Spa
09.2018 - Current
- I'm a senior beauty therapist with over 7 years of experience, offering everything all waxing to body treatments & spa packages. My aim is to make my clients feel their best the moment they step into the space. I also have taken over the management position at Zen in April last year making sure everything runs smoothly, from booking appointments to checking stock orders, training new staff.
- Increased salon revenue by upselling additional services and retail products to clients.
- Educated clients on care processes and advised on further care and products.
- Increased client retention with exceptional service and care.
Customer Service Representative
KFC
01.2011 - 09.2016
- Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
- Collaborated with team members to maintain a smooth workflow during peak service hours, contributing to an efficient operation.
- Worked with team to efficiently manage kitchen operations.
- Improved workflow by coordinating with staff during busy hours.
Education
Diploma - Diploma of Beauty Therapy
Albury Tafe
01-2018
High School Diploma -
Catholic College Wodonga
Wodonga 10-2014
Skills
- High Work Ethic
- Massage Therapy
- Body Treatments
- Waxing Services
- Pedicure/Manicure Services
- Facial Treatments
- Product Knowledge
- Client Consultation
- Advanced Skin Treatments
- Retail Product Sales
- Salon Management
- Client retention
- Personal grooming
Accomplishments
- Ellebana Eyelash Lift Course - 2017
- Hot Stone Massage Course Melbourne - 2017
- Lomi Lomi Massage Course Melbourne - 2017
- Attending Business Conferences (Brisbane/Cairns)
- Attendance with in person training within Ultraceuticals (Melbourne)
Interests
Timeline
Beauty Therapist - Senior/Manager
Zen Day Spa
09.2018 - Current
Customer Service Representative
KFC
01.2011 - 09.2016
Diploma - Diploma of Beauty Therapy
Albury Tafe
High School Diploma -
Catholic College Wodonga
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