Bao Anh Dang
Melbourne,Australia
Summary
Dedicated and customer-focused individual with extensive experience in the hospitality industry. Proven ability to thrive in fast-paced environments, deliver exceptional customer service, and work collaboratively to achieve team goals.
Overview
1
1
year of professional experience
Work History
All-Rounder
The Cake Box
02.2024 - 09.2024
- Exceptional interpersonal and communication skills cultivated through daily interaction with diverse customers and colleagues
- Strong problem-solving abilities demonstrated through effective resolution of customer inquiries and complaints
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail and delivering high-quality service
- Proficient in operating point-of-sale (POS) systems, including processing payments and managing orders.
- Excellent teamwork and collaboration skills, contributing to a positive and productive work environment.
- Familiar with restaurant operations, including food preparation, cleaning, and maintaining hygiene standards.
All Rounder
Falcon Cafe
04.2023 - 07.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Warmly greeted customers, creating a welcoming environment and setting a positive tone for their experience.
- Ensured all customer orders were taken accurately, minimizing errors and enhancing satisfaction.
Education
Bachelor of Business - Finance and Digital Business
La Trobe University
Melbourne, VIC12.2024
Skills
- Excellent Communication Skills
- Customer service
- Friendly, positive attitude
- Adaptability and Flexibility
- Good Teamwork and Collaboration
- High Responsibility
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
All-Rounder
The Cake Box
02.2024 - 09.2024
All Rounder
Falcon Cafe
04.2023 - 07.2023
Bachelor of Business - Finance and Digital Business
La Trobe University
Similar Profiles
Ritu RaniRitu Rani
Front of house team member at Cake BoxFront of house team member at Cake Box
Rajinder KaurRajinder Kaur
Customer Service Representative at Cake BoxCustomer Service Representative at Cake Box
RAVINA GHINAIYARAVINA GHINAIYA
Cake Decorator at CAKE BOXCake Decorator at CAKE BOX
Saif AhmedSaif Ahmed
Chef at L V PRASADChef at L V PRASAD
Mehtaj KaurMehtaj Kaur
Operations Assistant at ZaraOperations Assistant at Zara