Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mary Nguyen

Sydney,NSW

Summary

Dynamic and customer-focused individual with hands-on experience in retail and customer service, seeking to contribute to the sales team of a leading fashion company. My previous roles as an all-rounder in coffee and juice stores honed my skills in communication, customer engagement, and multitasking. I bring strong interpersonal skills, a proactive attitude, and a passion for fashion to drive sales and enhance the customer experience. Additionally, I possess solid computer skills that enable me to effectively use technology for inventory management, sales reporting, and marketing tasks.

Key Strengths

  • Customer Service Expertise: Skilled at building positive relationships and providing personalized service.
  • Sales Acumen: Experience in promoting products and handling customer inquiries effectively to meet sales goals.
  • Adaptability: Quick learner with the ability to thrive in fast-paced environments.
  • Passion for Fashion: Strong understanding of current trends and a commitment to representing the brand with enthusiasm and style.
  • Computer Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), point-of-sale (POS) systems, and social media platforms for marketing and engagement.

Relevant Experience

All-Rounder, Coffee & Juice Stores

  • Delivered excellent customer service, increasing customer satisfaction and repeat visits.
  • Managed inventory and ensured the timely availability of products.
  • Trained in handling transactions and working efficiently in high-pressure settings

Additional Experience

  • Social media management and advertising for family business 'Dai Thien Loc Films', demonstrating creativity and marketing awareness.

Overview

4
4
years of professional experience
1
1
Certification

Work History

All-Rounder

Oliver Brown
Sydney Olympic Park, NSW
03.2024 - 11.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Learned and adapted quickly to new technology and software applications.
  • Trained new employees on company and communication standards.

Digital Marketing

Dai Thien Loc Films
Ho Chi Minh
05.2021 - 04.2023
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Increased brand visibility by creating and implementing targeted social media campaigns.
  • Used social media platforms to promote and market services.

Education

Bachelor of Business Analysts -

Western Sydney University
Sydney, NSW
03-2026

Skills

  • Customer service
  • Problem-solving
  • Excellent communication
  • Microsoft Office Skills and Computer Skills
  • Multitasking Abilities

Certification

Hands-on Marketing

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Limited Working

Timeline

All-Rounder

Oliver Brown
03.2024 - 11.2024

Digital Marketing

Dai Thien Loc Films
05.2021 - 04.2023

Bachelor of Business Analysts -

Western Sydney University
Mary Nguyen