Belinda Martino
Athelstone,SA
Summary
Proven level 2 Retail Assistant with a track record of enhancing store performance through generating a productive environment. Experienced in supervising staff and delegating daily goals. Excels in customer service and creative thinking. Skilled in POS system operation and fostering team collaboration, demonstrating a strong commitment to excellence and achievement.
Overview
6
6
years of professional experience
Work History
Retail Assistant
Fire and Stone Pizza-Teca
Adelaide, SA
01.2022 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Food preparation washing, chopping, and cleaning produce.
- Stored food items with proper labels and safe handling procedures
- Positive, friendly and outgoing attitude, team player.
Retail Assistant
La Vera Bottega
Adelaide, SA
02.2019 - 12.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Assisted customers with prompt and polite support in-person and via telephone.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Wrapped, boxed and weighed bakery department products.
- Coordinated the purchasing of products, communicating with representatives and companies.
Singing Teacher
One Voice Vocal Studio
Adelaide, SA
02.2018 - 09.2021
- Taught fundamentals such as projection, breathing and vocal techniques.
- Helped students prepare for auditions and special events.
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
- Mentored struggling students with individualized approach to enhance learning.
- Advised parents of student progress by communicating student's achievements and developing methods for improvement.
- Implemented effective warm-up routines, reducing the risk of vocal strain and injury among students.
- Increased student confidence through constructive feedback and positive reinforcement.
- Expanded students'' repertoire by introducing them to diverse musical selections from classical to contemporary pieces.
- Instructed proper breathing techniques for optimal vocal projection, improving overall tone quality and control.
- Mentored students on stage presence techniques that enhanced their overall performance abilities.
Education
Bachelor Of Media Arts - Music Performance
UNISA
Adelaide, SA03.2017
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- POS System Operation
- Cash Register Operation
- Flexible schedule availability
- Order Processing
- Team Collaboration Aptitude
- Store maintenance know-how
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Creative Thinking
- Basic Mathematics
Timeline
Retail Assistant
Fire and Stone Pizza-Teca
01.2022 - Current
Retail Assistant
La Vera Bottega
02.2019 - 12.2023
Singing Teacher
One Voice Vocal Studio
02.2018 - 09.2021
Bachelor Of Media Arts - Music Performance
UNISA