Summary
Overview
Work History
Education
Skills
Certification
Drawing
Languages
Timeline
Generic

Bella MAO

Logan Village,QLD

Summary

Accomplished NDIS/age care support from Sunnycare, adept in emotional support and relationship building, enhanced client wellness through personalized care. Leveraged Chinese culture expertise as a Mandarin Chinese Teacher, significantly enriching students' learning experience. Industrious and committed with skills for multitasking and managing time well.

Overview

10
10
years of professional experience
1
1
Certification

Work History

NDIS/AGE SUPPORT WORKER

SUNNYCARE
03.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.

Senior Travel Consultant

Helloworld Travel
05.2022 - 06.2023
  • Achieved revenue growth by upselling additional services like insurance plans, airport transfers, or excursions to clients during the booking process.
  • Handled sensitive personal data with discretion.
  • Managed high-profile accounts, ensuring seamless coordination of complex international itineraries for VIP clientele.
  • Provided useful travel materials such as guides, maps and event programs.

Travel Counselor

GRANDCITY TRAVEL PTY LTD
10.2015 - 08.2019
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
  • Handled customer inquiries professionally through phone calls, emails or face-to-face meetings.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.

Mandarin Chinese Teacher

Chinese Culture School Australia
01.2014 - 01.2015
  • Regularly assessed student learning objectives alignment with state and national standards, ensuring academic rigor in the Mandarin Chinese curriculum.
  • Conducted professional development workshops for fellow educators, sharing best practices in Mandarin Chinese teaching methodologies.
  • Evaluated student progress using formative and summative assessments, guiding instruction to maximize learning outcomes.
  • Provided essential learning support to aid student Chinese language development.

Education

Deakin University
Melbourne, VIC

Skills

  • Emotional Support
  • Chinese Culture Expertise
  • Relationship Building
  • Student Support
  • School Administration
  • Fast learner

Certification

  • Current First aid & CPR certificate
  • current Working with children check
  • National Criminal Record check certificate
  • NDIS screening check
  • Certificate for Teachers of Chinese to speakers of Other Languages
  • willing to get Certificate 3 of Education support

Drawing

I like to Drawing  that I find joy in the process of bringing something from imagination to reality, seeing the progression of a drawing as it takes shape. also Drawing can make me relax and sometime I create some teaching materials when I teach Chinese.

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

NDIS/AGE SUPPORT WORKER

SUNNYCARE
03.2024 - Current

Senior Travel Consultant

Helloworld Travel
05.2022 - 06.2023

Travel Counselor

GRANDCITY TRAVEL PTY LTD
10.2015 - 08.2019

Mandarin Chinese Teacher

Chinese Culture School Australia
01.2014 - 01.2015

Deakin University

Similar Profiles

CREATE PROFILE
Bella MAO