Benjamin Schreuder
Parafield Gardens,SA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
21
21
years of professional experience
Work History
PM Operations Supervisor
Startrack Express
04.2022 - Current
- Facilitated smooth workflow transitions, collaborating with other departments for seamless handoffs.
- Championed process improvement initiatives, identifying areas for optimization across daily operations.
- Enhanced team productivity with thorough training and performance monitoring.
- Developed strong relationships with clients, leading to increased contract renewals and referrals.
- Mitigated risks associated with operational challenges by proactively addressing potential issues.
- Improved customer satisfaction levels by closely monitoring service quality standards.
- Established clear objectives for team members, fostering accountability toward shared goals.
- Monitored budgetary constraints closely, ensuring optimal use of financial resources without compromising quality or efficiency.
- Oversaw day-to-day management of equipment maintenance, reducing downtime caused by malfunctions or breakdowns.
- Boosted team morale through effective communication and consistent recognition of accomplishments.
- Developed a safety-conscious culture within the workplace through continuous training and adherence to regulations.
- Reduced operational costs by optimizing resource allocation and workload distribution.
- Streamlined PM operations by implementing efficient processes and procedures.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Kept high average of performance evaluations.
- Interceded between employees during arguments and diffused tense situations.
- Completed bi-weekly payroll for [Number] employees.
Team Leader
Startrack Express
04.2017 - 04.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Freight Handler
Startrack Express
04.2004 - 03.2017
- Packed items to meet shipping requirements.
- Sorted and organized packages to make deliveries to correct address.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Blocked and braced freight to prevent shifting and product damage during transport.
- Inspected freight for any damage or faults prior to loading.
- Loaded and unloaded freight from trailers, leading to timely dispatch and receipt of goods.
- Optimized space utilization in storage areas, allowing for accommodation of additional freight.
Education
No Degree -
Parafield Gardens High School
Parafield Gardens, SASkills
- Warehouse management
- Safety management
- Incident investigation
- Facility maintenance
- Transportation management
- Cost reduction
- Equipment management
- Scheduling coordination
- Workforce planning
- Lean principles
- Operations supervision
- Planning and implementation
- Employee relations and conflict resolution
- Customer service
- Problem-solving
- Team leadership
- Warehouse operations
- Operational efficiency
- Health and safety compliance
- Crisis management
- Employee motivation
- Inventory management
- Emergency response
- Performance management
- Staff training
- Cost control
- Goal setting
Timeline
PM Operations Supervisor
Startrack Express
04.2022 - Current
Team Leader
Startrack Express
04.2017 - 04.2022
Freight Handler
Startrack Express
04.2004 - 03.2017
No Degree -
Parafield Gardens High School
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