Ratu Erasito
St Marys,NSW
Summary
Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PM Operations Supervisor
Hunter Express
Casula, NSW
10.2010 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Created detailed reports regarding operational performance metrics such as cost savings initiatives or process improvements.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Oversaw day-to-day operations of personnel assigned to various tasks within the department.
- Worked effectively in team environments to make the workplace more productive.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Recruited, interviewed and selected employees to fill vacant roles.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Responded to information requests from superiors, providing specific documentation.
- Analyzed financial data related to operations, including costs, revenues, budgets, andexpenditures.
Education
High School Diploma -
Suva Adventist High School
Lami, Fiji11-2006
Skills
- Operational management
- Process improvement
- Financial analysis
- Data reporting
- Employee training
- Performance evaluation
- Team building
- Staff recruitment
- Phone and email etiquette
- Recruitment and hiring
- Budgeting and forecasting
- Budgeting and cost control
- Mentoring employees
- Customer service
Certification
- Forklift license
- Certified First Aid
Affiliations
- Outdoor Activities
References
References available upon request.
Timeline
PM Operations Supervisor
Hunter Express
10.2010 - Current
High School Diploma -
Suva Adventist High School
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