Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Bernice Goh

Milton QLD,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Shift Supervisor

Shabuhouse
Brisbane City, QLD
10.2023 - 08.2024
  • Monitored staff performance to ensure quality standards were met.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Resolved customer complaints in a timely manner.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Trained new employees on company policies, operational procedures, and customer service standards.

Waitress

Papparich
Brisbane City, QLD
06.2023 - 08.2023
  • Performed opening and closing side duties including cleaning tables, chairs and floors.
  • Responded promptly to customer inquiries about menu items, ingredients, and prices.
  • Greeted customers and provided menus.
  • Informed customers of daily specials and menu changes.

Education

Bachelor of Business Management - Business Economics

University of Queensland
Queensland
12-2024

Skills

  • Customer-Oriented
  • Operations Management
  • Training and mentoring
  • Staff Motivation
  • Point of Sale POS Software
  • Safe Food Handling

Certification

  • RSA
  • Safety Food Handling

Languages

English
Native/ Bilingual
Mandarin
Native/ Bilingual
Malay
Limited

Timeline

Shift Supervisor

Shabuhouse
10.2023 - 08.2024

Waitress

Papparich
06.2023 - 08.2023

Bachelor of Business Management - Business Economics

University of Queensland

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Bernice Goh