Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Bertie Showers

Beechworth ,Vic

Summary

Enthusiastic Hospitality Professional with a background in camp leadership. Enhanced guest experiences and supported team success through effective communication, conflict resolution, and relationship building. Engaged with diverse populations, fostering positive connections and a collaborative atmosphere.

Overview

6
6
years of professional experience
5
5
Certifications

Work History

Hospitality Worker

Last street brewery
Beechworth , Vic
01.2025 - Current
  • Ensured cleanliness and organization of dining areas and guest facilities to enhance guest experience.
  • Assisted guests with check-in and check-out procedures.
  • Supported kitchen staff in food preparation and service tasks.
  • Handled cash transactions and processed customer payments efficiently.
  • Served food and drinks to customers in a timely manner.
  • Delivered attentive customer service to enhance guest satisfaction throughout dining experience.
  • Took orders accurately and communicated them to the kitchen staff promptly.
  • Trained new hospitality workers on procedures for delivering quality customer service, fostering a supportive team environment.
  • Answered questions regarding menu items, special offers and other restaurant information.

Business Owner

Bertie showers
STANLEY, VIC
03.2020 - Current
  • Owned a doughnut business with my twin brother
  • Established strong relationships with customers through regular communication.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • had tons of fun engaging with customers
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Camp councelor (Usa)

Camp sangamon
Rutland , Vermont
06.2025 - 08.2025

Supervised daily activities for campers, ensuring safety and enjoyment.

  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Communicated regularly with parents regarding their child's progress at camp.
  • Acted as ambassador for camp to families by communicating about camper's experience.
  • Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
  • Oversaw daily operations of assigned cabin groups, ensuring adherence to schedules and camp rules.
  • Designing an engaging program to suit kids 9-16

Student leadership program

Vic education
Mt Hotham , Vic
02.2021 - 04.2021
  • Engaged in a student leadership program away from home for 3 months
  • Particiated in a various Team building games
  • Created projects with other students involving creative idears and problem solving capabilities
  • lived in community with 40 other students
  • Deep connection to the Alpine environment
  • Outdoor activities e.g mountain biking, hiking, cross country running and many other sports
  • Inderpendance from home at a early age

Education

High School Diploma -

Cathedral College
Wangarrata
10-2024

Skills

  • Customer service
  • Cash handling
  • Task prioritization
  • Problem solving
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Engagement strategies
  • Group leadership
  • Interpersonal relations
  • Empathy
  • Open-mindedness
  • Social awareness
  • Physical fitness

Certification

Chainsaw license.

Affiliations

Soccer club.

Timeline

Camp councelor (Usa)

Camp sangamon
06.2025 - 08.2025

Hospitality Worker

Last street brewery
01.2025 - Current

Student leadership program

Vic education
02.2021 - 04.2021

Business Owner

Bertie showers
03.2020 - Current

High School Diploma -

Cathedral College
Bertie Showers