Bethany Clark
Pascoe Vale,VIC
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Strong initiative and time management skills to efficiently complete all tasks and meet targets. Looking to further develop my management skills and become an asset to the team.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Elite Eleven
05.2023 - Current
- Responsible for greeting customers, running the registers, assisting customers with locating items, managing/maintaining inventory, and ordering stock
- Assisting with the visual merchandise layouts, processing exchanges and returns whilst ensuring high levels of customer satisfaction through excellent sales service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Retail Supervisor
Liquorland
05.2022 - 07.2023
- Accountable for conducting delivery orders, ordering, and unloading stock, the ability to be on my feet for long periods of time, closing the store, and constant commitment to providing great customer experiences.
Educator
Teamkids
01.2023 - 10.2023
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Monitored student progress and adjusted instruction to meet individual needs.
Service Supervisor
Coles Supermarket
03.2019 - 05.2022
- Trained in all aspects involving the service and online department making my skills versatile throughout each department
- Tasks included creating rosters, scheduling, and assigning jobs to team members, developing marketing strategies for fundraisers, setting sale goals/budgets, and addressing customer inquiries and complaints, always ensuring that customer service is at the highest level.
Education
Diploma in Education Studies - Education
Victoria University
Footscray, VIC01.2023
The Higher School Certificate (HSC) -
Tuggerah Lakes Secondary Collage: The Entrance Campus
01.2019
Skills
- Excellent Communicator
- Exceptional Customer Service
- Experience using Shopify & Microsoft apps
- Visual Merchandising
- Stock & Team Management
- Dissolving Conflict
- Reconciliation & Banking
- Active Listening
References
- Rebecca Plane, Elite Eleven Store Manager, (03) 9639 4673
- Jennifer Ansett, Liquorland Store Manager, 0473885644
- Cheryl Butt, Coles Customer Service Manager, (02) 43345388
Timeline
Assistant Manager
Elite Eleven
05.2023 - Current
Educator
Teamkids
01.2023 - 10.2023
Retail Supervisor
Liquorland
05.2022 - 07.2023
Service Supervisor
Coles Supermarket
03.2019 - 05.2022
Diploma in Education Studies - Education
Victoria University
The Higher School Certificate (HSC) -
Tuggerah Lakes Secondary Collage: The Entrance Campus
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