Betty Kelderman
Central Coast,NSW
Summary
I am a dedicated team member, skilled in delivering exceptional customer service, inventory management, and team collaborations. Committed to enhancing operational efficiency and training staff for optimal performance. I am also a proactive shift supervisor with a strong focus on leadership development and operational efficiency, known for effective communication skills and attention to detail. With these skills, I'll use them to better myself and help me become your ideal employee.
Overview
3
3
years of professional experience
Work History
All round Team Member/Shift Supervisor
KFC - Bateau Bay Foodcourt
Bateau Bay , NSW
12.2023 - Current
- Provided excellent customer service in fast-paced food environment.
- Handled cash register transactions and processed orders accurately.
- Collaborated with team members to enhance operational efficiency.
- Managed inventory levels and restocked supplies as needed.
- Worked hard to learn required tasks quickly to maximize performance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Participated in leadership development programs to enhance decision-making and team management skills.
FOH Team Member
Bateau Bay Hotel
Bateau Bay , NSW
07.2022 - 01.2025
- Welcomed guests and provided friendly service during busy shifts.
- Maintained cleanliness of dining area and ensured tables were properly set.
- Assisted team members in preparing for special events and functions.
- Communicated effectively with kitchen staff to ensure timely food delivery.
- Resolved customer concerns with professionalism and empathy during service interactions.
- Trained new staff on service protocols and restaurant policies effectively.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
Education
RoSA -
Tuggerah Lakes Secondary College - Tumbi Campus
Bateau Bay, NSW12-2023
Skills
- Customer service
- Cash handling
- Inventory management
- Communication skills
- Leadership development
- Attention to detail
- Adaptability and flexibility
- Staff training
- Team collaboration
Timeline
All round Team Member/Shift Supervisor
KFC - Bateau Bay Foodcourt
12.2023 - Current
FOH Team Member
Bateau Bay Hotel
07.2022 - 01.2025
RoSA -
Tuggerah Lakes Secondary College - Tumbi Campus