Summary
Overview
Work History
Education
Skills
Timeline
Generic
Michelle Green

Michelle Green

Diamond Creek

Summary

Dynamic and engaging professional with over 20 years of experience in retail and media marketing, including a successful tenure as Store Owner at Tickled Pink Kids Photos. Excelled in customer service and social media marketing, significantly enhancing customer experience and brand presence. Skilled in staff management and product marketing, demonstrating a positive and energetic approach to team leadership and customer interaction.

Overview

25
25
years of professional experience

Work History

All Round Team Member. Retail & Media Marketing

Christmas Elves
09.2021 - Current


With Customer service being Christmas Elves' highest priority, I achieved this with my bouncy energetic personality bringing happiness and joy to the customers and fellow team members everyday

  • I Thoroughly enjoyed the content creation and being a social media presence on the Christmas Elves Platforms
  • Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
  • Developed marketing materials to promote in-store events and special promotions.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Inventory management, replenishing stock and maintaining visually pleasing displays.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained productive, efficient approach to all tasks.
  • Provided entertainment to the kids when Santa arrived dressed as and ELF
  • Assisted with inventory counts and stocking of merchandise.

Store Owner

Tickled Pink Kids Photos
01.2000 - 12.2020

-I ran a very popular and successful children's photography company through out Victoria and NSW for over 20 years, employing some 20 staff, in photography, sales and admin.

-Liasing with Shopping centre Casual Leasing management for short and long lease bookings.

-Experienced in Photography and Adobe Photoshop.



Education

MELTON SECONDARY COLLEGE
Melbourne, VIC

Skills

  • Customer service
  • Store operations
  • Positive & bubbly attitude
  • Sales management
  • Staff hiring & Management
  • Social media marketing
  • Product marketing

Timeline

All Round Team Member. Retail & Media Marketing

Christmas Elves
09.2021 - Current

Store Owner

Tickled Pink Kids Photos
01.2000 - 12.2020

MELTON SECONDARY COLLEGE
Michelle Green