Overview
Work History
Education
Skills
Timeline
Professional Development
Professional Development
Generic

Bharath Haverahalli Mahesh

Sydney

Overview

6
6
years of professional experience
1
1
year of post-secondary education

Work History

Casual Retail Assistant

Shaver Shop
3 2023 - Current
  • Provided exceptional customer assistance, adeptly addressing inquiries, and offering valuable product recommendations with NPS average with 9.0, while ensuring precise transaction processing
  • Accomplished KPI of 1.5 UPT and an AVT of about 98$, demonstrated a good and customer-centric approach, creating great connections with consumers and driving repeat business
  • Exhibited a high level of professionalism, collaborating with team and adhering to store policies and procedures.

Customer Success Executive

RDS Digital
05.2022 - 09.2022
  • Managed a diverse portfolio of 10 clients, boosting services by 5% monthly through effective communication and timely delivery
  • Experienced leadership roles by holding monthly staff meeting to discuss sales targets, employee objectives, and weekly schedules
  • Conducted daily research on marketing trends, influencing brand strategies, and led the development of customized web pages for clients, ensuring satisfaction through coordinated efforts with SEO, social media, website, and app teams.

Client Specialist

Samaaro - Event Technology Platform
09.2021 - 04.2022
  • Managed multiple ongoing projects, achieving 95% retention by developing comprehensive plans for guidance and alignment
  • Prioritized and oversaw high-value customer projects concurrently
  • Assumed various roles, including team/customer advisor and project manager, ensuring client satisfaction through effective communication, goal confrontation, and issue resolution.

Graduate Apprentice Trainee

RANE MADRAS
03.2020 - 04.2021
  • Held position of Mini Supervisor in Steering and Suspension Linkage Parts (SSLP) for one year
  • Conducted line inspections and patrol inspections as part of Quality Assurance measures
  • Inspected various components to facilitate improvement and development initiatives.

Summer Trainee

Tata Motors
07.2018 - 08.2018
  • Led on project 'Productivity improvement in v-chamfering machine (M 61-0069),' CAD modelling abilities by turning 2D drafts into accurate 3D CAD models for fixture components and creating finished assemblies.

Education

Master's Engineering Management & MBA -

University of Technology Sydney (UTS)
02.2023 - Current

Bachelor of Mechanical Engineering - undefined

ATME College of Engineering Mysore (VTU affiliated)

Skills

Project planning

Timeline

Master's Engineering Management & MBA -

University of Technology Sydney (UTS)
02.2023 - Current

Customer Success Executive

RDS Digital
05.2022 - 09.2022

Client Specialist

Samaaro - Event Technology Platform
09.2021 - 04.2022

Graduate Apprentice Trainee

RANE MADRAS
03.2020 - 04.2021

Summer Trainee

Tata Motors
07.2018 - 08.2018

Casual Retail Assistant

Shaver Shop
3 2023 - Current

Bachelor of Mechanical Engineering - undefined

ATME College of Engineering Mysore (VTU affiliated)

Professional Development

  • GHD Advisory Job Simulation on Forage, 06/01/24, Completed a simulation involving a client advisory project for GHD. Developed a project issue tree and stakeholder profiles to structure client needs. Analysed data in Excel and created prioritized recommendations. Developed a succinct and professional summary presentation.
  • GHD Group Engineering Consulting Virtual Experience Programme on Forage, 07/01/24, Developed precise cost and construction time estimates for multiple rail alignment scenarios using detailed design briefs and initial designs, streamlining project decisions and cutting overall planning duration by 25%. Evaluated and compared alignment options for stakeholders, the environment, and design outcomes. A weighted alternatives analysis spreadsheet was used to compare each alignment option, and key findings and recommendations were delivered to the client via a technical brief.
  • PwC US Management Consulting Job Simulation on Forage, 07/01/24, Completed a job simulation focused on business transaction diligence for a PwC management consulting team. Created a three-slide presentation for synergy potential in a transaction. Built a model with editable fields and assumptions.

Professional Development

  • GHD Advisory Job Simulation on Forage, 06/01/24, Completed a simulation involving a client advisory project for GHD. Developed a project issue tree and stakeholder profiles to structure client needs. Analysed data in Excel and created prioritized recommendations. Developed a succinct and professional summary presentation.
  • GHD Group Engineering Consulting Virtual Experience Programme on Forage, 07/01/24, Developed precise cost and construction time estimates for multiple rail alignment scenarios using detailed design briefs and initial designs, streamlining project decisions and cutting overall planning duration by 25%. Evaluated and compared alignment options for stakeholders, the environment, and design outcomes. A weighted alternatives analysis spreadsheet was used to compare each alignment option, and key findings and recommendations were delivered to the client via a technical brief.
  • PwC US Management Consulting Job Simulation on Forage, 07/01/24, Completed a job simulation focused on business transaction diligence for a PwC management consulting team. Created a three-slide presentation for synergy potential in a transaction. Built a model with editable fields and assumptions.

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Bharath Haverahalli Mahesh