Bharti Sharma
RESERVOIR,VIC
Summary
Data management professional with a proven track record at Spotlight, achieving 99.9% accuracy in data entry and optimizing workflows. Expertise in quality assurance and customer support, maintaining data integrity and enhancing team collaboration. Consistently surpasses productivity targets while ensuring compliance and confidentiality.
Overview
3
3
years of professional experience
Work History
Data Entry Officer
Spotlight
Melbourne, VIC
05.2025 - Current
- Supported marketing and inventory teams by ensuring timely updates of product data.
- Executed regular audits to correct inconsistencies and eliminate outdated entries.
- Streamlined weekly data update workflow, resulting in time savings and error reduction.
- Achieved an error rate below 0.1% across all projects.
Data Entry and Customer Service Officer
Social Research Centre
Melbourne, Victoria
07.2022 - 04.2024
- Processed survey and participant data while ensuring accuracy and privacy compliance.
- Organized, cleaned, and prepared datasets for analysis in collaboration with researchers.
- Managed client and project records, implementing secure digital filing systems.
- Enhanced customer satisfaction scores through effective communication and timely support.
Concierge
T&G Building
Melbourne, VIC
01.2023 - 08.2023
- Coordinated with guests to provide special requests such as flowers or champagne in guest rooms upon arrival.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Ensured that all customer complaints were addressed in a timely fashion.
Education
Certificate 3, 4, Diploma And Advanced Diploma - Hospitality Management
Victorian College of Education
Melbourne, VIC02-2023
Skills
- Data management and maintenance
- Quality assurance and validation
- Customer support and service
- CRM systems expertise
- Data integrity verification
- High-volume data entry
- Record audits and maintenance
- Confidential data handling
- Team collaboration
- Microsoft Excel
Languages
English
Professional
References
References available upon request.
Timeline
Data Entry Officer
Spotlight
05.2025 - Current
Concierge
T&G Building
01.2023 - 08.2023
Data Entry and Customer Service Officer
Social Research Centre
07.2022 - 04.2024
Certificate 3, 4, Diploma And Advanced Diploma - Hospitality Management
Victorian College of Education
Similar Profiles
Letitia GregoryLetitia Gregory
Retail Worker at SpotlightRetail Worker at Spotlight
Barbara PolkinghorneBarbara Polkinghorne
Retail Worker at SpotlightRetail Worker at Spotlight
Nasma HassanNasma Hassan
Founder and Director at SpotlightFounder and Director at Spotlight
Emma SempleEmma Semple
Office Administrator at Alepat TaylorOffice Administrator at Alepat Taylor
Keshet TaharKeshet Tahar
Front of house hostess/waitress at Ferdinands PizzaFront of house hostess/waitress at Ferdinands Pizza