Open To Work
Bhawana Jalal
Maroubra,NSW
Summary
Customer-focused and adaptable professional with strong experience in retail, client service, and administration. Currently enrolled in a Master of International Relations at the University of New South Wales with a scholarship (2025–2027). Known for being an effective communicator, practical problem solver, and collaborative team member, with proven ability to thrive in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service & Sales Assistant
Reliance Retail
01.2024 - 01.2025
- Delivered service in a high-volume store environment.
- Resolved customer issues, assisted in billing, and supported sales targets.
- Key Achievement: Consistently met monthly sales goals.
Customer Support & Library Assistant
Bookstores & Libraries
01.2022 - 01.2025
- Assisted customers with book selection and borrowing.
- Managed inventory, stock, and record keeping.
- (Part-Time)
Retail Associate (Fashion & Apparel)
Indian Ethnic Apparel Showroom
01.2023 - 01.2024
- Helped customers with styling and ethnic apparel selection.
- Managed store presentation and seasonal stock.
- Key Achievement: Increased repeat customers through personalised service.
Retail Sales Assistant
India-Big Bazaar
01.2022 - 01.2023
- Assisted customers with enquiries, purchases, and product recommendations.
- Handled POS and cash transactions with accuracy.
- Maintained store displays and replenished stock.
- Key Achievement: Praised for friendly service and reliability.
Education
Master of International Relations -
University of New South Wales
Sydney, NSW01.2027
Bachelor of Arts - Sociology, English Literature, International Law
HNBG University
01.2021
Senior Secondary - Science
Kendriya Vidyalaya IIP
01.2018
Secondary - undefined
Kendriya Vidyalaya IIP
01.2016
Skills
- Effective Communication & Negotiation
- Practical, Situation-Oriented Problem Solving
- Team Collaboration & Leadership
- Customer Engagement & Service Delivery
- Time Management & Adaptability
- Cash Handling & POS Systems
- Stock Management & Visual Merchandising
- Calm, Composed & Confident Personality
Certification
- MS Office & Google Workspace
- Customer Service & Sales Training (Retail workshops)
- Basic French Language (A1)
LANGUAGES
English – Fluent
Hindi – Native
French – Basic
Work Preference
Job Search Status
Open to workWork Type
Part TimeContract WorkLocation Preference
On-SiteHybridSalary Range
$38000/yr - $91000/yrTimeline
Customer Service & Sales Assistant
Reliance Retail
01.2024 - 01.2025
Retail Associate (Fashion & Apparel)
Indian Ethnic Apparel Showroom
01.2023 - 01.2024
Customer Support & Library Assistant
Bookstores & Libraries
01.2022 - 01.2025
Retail Sales Assistant
India-Big Bazaar
01.2022 - 01.2023
Bachelor of Arts - Sociology, English Literature, International Law
HNBG University
Senior Secondary - Science
Kendriya Vidyalaya IIP
Secondary - undefined
Kendriya Vidyalaya IIP
Master of International Relations -
University of New South Wales
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