Bianca Burns
Footscray,VIC
Summary
Proven track record at Mercy Place Rice Village, enhancing client wellbeing and fostering community through exceptional communication and personalized wellness plans. Skilled in household management and elderly care support, demonstrating a commitment to privacy, efficiency, and client satisfaction. Adapted to diverse needs with a focus on achieving tangible improvements in health and engagement.
Overview
6
6
years of professional experience
Work History
Lifestyle Assistant
Mercy Place Rice Village
01.2019 - Current
- Built strong relationships with clients, fostering trust and loyalty through excellent communication skills and consistent followups.
- Maintained strict confidentiality standards when handling sensitive client information, ensuring privacy and trustworthiness.
- Developed customized wellness plans to improve clients'' overall health and wellbeing.
- Organized special events and workshops for clients, promoting engagement and a sense of community among participants.
- Evaluated client feedback regularly allowing adjustments made accordingly hence resulting in better service offerings.
- Facilitated open communication channels with clients, creating an environment of trust and transparency.
- Implemented time management techniques to effectively allocate resources across diverse tasks while meeting deadlines consistently.
Cashier Assistant
JBHIFI Retail
01.2018 - 01.2019
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Education
High School Diploma -
Geelong High School
Geelong, VIC01.2018
Skills
- Household Management
- Meal Planning
- Calendar Management
- Personal Shopping
- Travel Arrangements
- Fitness and Wellness
- Fashion and Style Advice
- Elderly care support
Timeline
Lifestyle Assistant
Mercy Place Rice Village
01.2019 - Current
Cashier Assistant
JBHIFI Retail
01.2018 - 01.2019
High School Diploma -
Geelong High School
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