Bianca Dimech
Mount Martha,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Seeking new opportunities where I can utilise my degree.
Overview
5
5
years of professional experience
Work History
Food and Beverage Attendant
RACV Cape Schank Resort
Cape Schank, Victoria
05.2021 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted other staff members in setting up banquet events according to customer requests.
- Responded quickly to customer complaints or special requests in a professional manner.
- Maintained a positive attitude towards coworkers and customers at all times.
- Assisted with food packages for local homeless shelters
Sales Assistant/Barista
Flowergirls and Co
Mornington, Victoria
01.2019 - 09.2023
- Worked with and trained a diverse age range of staff members throughout different departments of the workplace
- Displayed strong telephone etiquette, effectively handling difficult calls and making necessary adjustments.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Created significant business relationships with Victorian stakeholders and other local small businesses on the peninsula
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - Psychological Science
Deakin University
Burwood, VIC10-2023
Skills
- Staff Leadership
- Team Building
- New Employee Training
- Relationship Building
- Analytical Thinking
- Customer Service
References
References available upon request.
Timeline
Food and Beverage Attendant
RACV Cape Schank Resort
05.2021 - Current
Sales Assistant/Barista
Flowergirls and Co
01.2019 - 09.2023
Bachelor of Science - Psychological Science
Deakin University
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