Bigushi Gunathilaka
Sydney,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers one year of comprehensive experience in recording vital signs, collecting specimens, and preparing accurate documentation.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist and PCA
Living Choice Leisure Lee Retirement Village
08.2023 - Current
- Taking care of the elderly
- Managing the paperwork and basic computer system
- Communicating with people and looking for their needs and assisting them
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
Kitchen Hand
Leisure Lea Gardens Retirement Village
08.2023 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Followed recipes and chef instructions to prepare food correctly.
Cashier
People's Bank
02.2023 - 06.2023
- Processed deposits and withdrawals efficiently and accurately
- Dealt with customer inquiries and provided prompt assistance
- Assisted customers with applications and forms
- Utilized banking software to update and maintain account information
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor of Engineering - Civil Engineering
Western Sydney University
Sydney, NSW02.2027
Diploma in Engineering - Engineering
Western Sydney University - The International College
Parramatta, NSW02.2024
High School - Biology
Devi Balika Vidyalaya-Colombo 08, Sri Lanka
01.2023
Ordinary Level Examination - Secondary Education
Western Sydney University, International College
Sydney, NSW12.2018
Skills
- Excellent customer service skills with a friendly and approachable demeanor
- Strong attention to detail, ensuring accuracy in cash handling and transaction processing
- Ability to work effectively in a fast-paced environment and handle multiple tasks
- Strong verbal communication skills in interacting with customers and colleagues
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Basic knowledge of bookkeeping and financial management
- Ability to quickly learn new software systems and technologies
- Basic accounting
- Team Collaboration
- Organization skills
- Time Management
- Data Entry
- Telephone skills
- Scheduling appointments
- File Management
- Mail handling
Certification
- HLTAID009 Provide cardiopulmonary resuscitation HLTAID010 Provide basic emergency life support HLTAID011 Provide First Aid, CPR FIRST AID
Languages
English
Professional Working
Referances
Leisure Lea Gardens Retirement Village- Marsfield, NSW
Linda Savage- Village Manager
Timeline
Receptionist and PCA
Living Choice Leisure Lee Retirement Village
08.2023 - Current
Kitchen Hand
Leisure Lea Gardens Retirement Village
08.2023 - Current
Cashier
People's Bank
02.2023 - 06.2023
Bachelor of Engineering - Civil Engineering
Western Sydney University
Diploma in Engineering - Engineering
Western Sydney University - The International College
High School - Biology
Devi Balika Vidyalaya-Colombo 08, Sri Lanka
Ordinary Level Examination - Secondary Education
Western Sydney University, International College
- HLTAID009 Provide cardiopulmonary resuscitation HLTAID010 Provide basic emergency life support HLTAID011 Provide First Aid, CPR FIRST AID
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