Billi-Lomani Ferguson

Sydney,NSW

Summary

High school student in year 11, with flexible availability for after-school and weekend shifts. Proven experience in customer service, demonstrating strong interpersonal skills, and attention to detail. Effective team player with a positive attitude, adept at engaging with customers, and providing assistance. Committed to delivering exceptional service, and contributing to team success.

Overview

2026

years of professional experience

Work History

Waitress Trainee

Austrian Club

Frenches Forest, NSW

08.2025 - Current

Served food and beverages to club members and guests.
Assisted in maintaining cleanliness of dining areas and service stations.
Followed health and safety guidelines during food handling and service.
Maintained a professional attitude while working in a fast-paced environment.
Provided excellent customer service during meal times.
Performed opening and closing side duties including cleaning tables, chairs and floors.
Greeted customers and provided menus.

Shop Assistant

Bonfire Bread

Mosman, NSW

07.2025 - 09.2025

Sliced packaging and labeled bread according to company guidelines.
Packaging bread and pastries ready to be sold at Harris Farm Markets.
Wheeling heavy crates to Harris Farm markets, and stocking the store to be sold to the public.
Label packages accurately according to company guidelines.
Operate packaging machinery to ensure efficient workflow

Work Experience - Hairdressing

Royal Hair

Brookvale, NSW

2024 - 2024

Assisted with washing hair.
Maintained and helped keep the store clean.
Learned hair care products and recommended options to clients as needed.
Assisted in increasing store revenue through upselling products and services.
Organized workstations to maintain a neat working environment.
Attended to customer inquiries promptly and professionally.

Education

High School Diploma -

The Forest High School

Frenches Forest NSW

01-2026

Skills

Customer service
Food safety
Team collaboration
Time management

Cleanliness
Plate carrying techniques
Attention to detail

Timeline