Billie Reynolds
Gold Coast,QLD
Summary
I am a Year 10 student at All Saints, and am 16 years old. I live in Main Beach.
I really enjoy any sport and am currently representing Queensland for volleyball under 17s. I have volunteered at St Johns Crisis Centre for the homeless to give back to the community.
I have really enjoyed working my casual jobs but i want to exceed in the work environment by starting part time. I have enjoyed my part time jobs (General Pants Co and Left Bank). I would like to extend my knowledge and responsibility as
I pride myself on kindness and bringing joy into a work environment.
My proven track record is in enhancing customer satisfaction at General Pants Co through effective complaint handling and empathy display. I believe i have demonstrated adaptability and teamwork, significantly improving service delivery.
I am Skilled in multitasking and reliability, committed to excellence in fast-paced environments and my achievements include streamlining communication protocols to elevate service standards.
Overview
2
2
years of professional experience
Work History
Customer Service Casual
General Pants Co
11.2023 - 03.2024
- Developed and implemented strategies for top-tier customer service.
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Processed payments, entering sales in register for prompt customer service.
- Evaluated data to identify trends and determine customer service needs.
- Managed customer service inquiries and complaints for customer satisfaction.
- Resolved customer service issues related to pricing or discounts.
- Elevated customer satisfaction by optimizing customer service communication protocols.
Assistant Casual
Left Bank Art Group
01.2022 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
No Degree -
All Saints Anglican School - Gold Coast
Merrimac, QLDSt Hildas Anglican All Girls School
El Plantio British International School
Valencia SpainSkills
- Complaint Handling
- Empathy Display
- Patience Maintenance
- Call center experience
- Teamwork and Collaboration
- Adaptability and Flexibility
- Multitasking Abilities
- Reliability
- Punctuality
Timeline
Customer Service Casual
General Pants Co
11.2023 - 03.2024
Assistant Casual
Left Bank Art Group
01.2022 - 07.2022
No Degree -
All Saints Anglican School - Gold Coast
St Hildas Anglican All Girls School
El Plantio British International School
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