Binod Thapa
Epping,NSW
Summary
Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Fruit and Veg Team Manager
Woolworths Supermarkets
08.2018 - 05.2024
- Led employee relations through effective communication, coaching, training, and development.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Delivered regular team meetings for aligned work towards common goals.
- Coordinated team collaboration to share ideas and build best practices.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed performance measurement strategies, identifying areas for improvement.
- Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
Shift Manager
Pizza Hut
07.2014 - 11.2018
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Produce Team Member
Woolworths Supermarkets
07.2017 - 08.2018
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Handled customer inquiries professionally, offering solutions that enhanced their shopping experience.
- Collaborated with team members to ensure consistent quality and freshness of products.
- Streamlined produce department operations for increased efficiency and productivity.
- Maintained well-stocked and visually appealing display cases to attract customers.
- Reduced waste by implementing proper rotation procedures and timely disposal of expired items.
Web Developer
Unique Offshore
12.2011 - 05.2014
- Coded websites using HTML, CSS, PHP languages.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Developed custom web applications, resulting in tailored solutions for client needs.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, PHP/MySQL coding.
Network Support (Intern)
Mercantile Communications
03.2011 - 09.2011
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor of Science - Information Technology
Central Queensland University
Rockhampton, QLD11.2016
Skills
- Customer Focus
- Motivational Abilities
- Teamwork and Collaboration
- Work Planning and Prioritization
- Influencing skills
Timeline
Fruit and Veg Team Manager
Woolworths Supermarkets
08.2018 - 05.2024
Produce Team Member
Woolworths Supermarkets
07.2017 - 08.2018
Shift Manager
Pizza Hut
07.2014 - 11.2018
Web Developer
Unique Offshore
12.2011 - 05.2014
Network Support (Intern)
Mercantile Communications
03.2011 - 09.2011
Bachelor of Science - Information Technology
Central Queensland University