Summary
Overview
Work History
Education
Skills
Timeline
Generic

Binod Thapa

Epping,NSW

Summary

Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Fruit and Veg Team Manager

Woolworths Supermarkets
08.2018 - 05.2024
  • Led employee relations through effective communication, coaching, training, and development.
  • Cultivated positive, productive team environments, resolving conflicts quickly.
  • Delivered regular team meetings for aligned work towards common goals.
  • Coordinated team collaboration to share ideas and build best practices.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Developed performance measurement strategies, identifying areas for improvement.
  • Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.

Shift Manager

Pizza Hut
07.2014 - 11.2018
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Produce Team Member

Woolworths Supermarkets
07.2017 - 08.2018
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Handled customer inquiries professionally, offering solutions that enhanced their shopping experience.
  • Collaborated with team members to ensure consistent quality and freshness of products.
  • Streamlined produce department operations for increased efficiency and productivity.
  • Maintained well-stocked and visually appealing display cases to attract customers.
  • Reduced waste by implementing proper rotation procedures and timely disposal of expired items.

Web Developer

Unique Offshore
12.2011 - 05.2014
  • Coded websites using HTML, CSS, PHP languages.
  • Enhanced user experience by implementing responsive web design and optimizing website performance.
  • Developed custom web applications, resulting in tailored solutions for client needs.
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, PHP/MySQL coding.

Network Support (Intern)

Mercantile Communications
03.2011 - 09.2011
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

Bachelor of Science - Information Technology

Central Queensland University
Rockhampton, QLD
11.2016

Skills

  • Customer Focus
  • Motivational Abilities
  • Teamwork and Collaboration
  • Work Planning and Prioritization
  • Influencing skills

Timeline

Fruit and Veg Team Manager

Woolworths Supermarkets
08.2018 - 05.2024

Produce Team Member

Woolworths Supermarkets
07.2017 - 08.2018

Shift Manager

Pizza Hut
07.2014 - 11.2018

Web Developer

Unique Offshore
12.2011 - 05.2014

Network Support (Intern)

Mercantile Communications
03.2011 - 09.2011

Bachelor of Science - Information Technology

Central Queensland University

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Binod Thapa