Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Binyam Tadesse

Richmond,SA

Summary

Knowledgeable Training Specialist successful at developing and overseeing site based and online training programs. Decisive and disciplined professional with personable style and thorough approach. Energetic training and development professional versed in developing and implementing improved training programs to improve performance. Success driving participation by leveraging employee incentives, employing engaging training methods and implementing team-building activities to meet training needs. Bringing several years of industry expertise.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Coach

Hungry Jacks
Adelaide, SA
01.2023 - Current
  • Developed and implemented an effective training program for new crew members.
  • Provided feedback to team members on their performance, progress and areas of improvement.
  • Supervised a team of up to 10 crew members in daily activities such as cleaning, stocking, customer service and cash handling.
  • Managed the scheduling of shifts and ensured sufficient staffing levels during peak hours.
  • Ensured safety protocols were followed at all times by monitoring staff behaviors and providing corrective actions when necessary.
  • Mentored junior crew members in developing their skillsets while providing them with guidance on career development opportunities.
  • Resolved customer complaints quickly and professionally while ensuring that all relevant information was documented accurately.
  • Provided coaching sessions for employees struggling with job duties or having difficulty meeting expectations.

Retail Worker

IGA
South Glenelg, SA
09.2022 - 12.2024
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.

Education

High School Diploma -

St. George College
11-2024

Skills

  • Data-driven decision-making
  • Strength and conditioning
  • Nutrition guidance
  • Water safety
  • Develop training programs
  • Multitasking
  • Technical training
  • Program Development
  • Problem-solving aptitude

Certification

  • Cet III Hospitality

Languages

English
Full Professional
Arabic
Limited
Amharic
Native/ Bilingual

Timeline

Crew Coach

Hungry Jacks
01.2023 - Current

Retail Worker

IGA
09.2022 - 12.2024

High School Diploma -

St. George College

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Binyam Tadesse