Brad Goedee
Sydney,NSW
Summary
Experienced with customer service and sales support. Utilises strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Assistant
Barrel & Batch
10.2021 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Executed visual merchandising strategies to attract customers and drive sales.
- Boosted store revenue through upselling and cross-selling techniques.
- Fostered positive shopping environment, leading to high customer satisfaction scores.
- Organised in-store promotions to increase awareness of new product lines.
- Negotiated with suppliers to secure merchandise at competitive prices, improving profit margins.
- Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Wine Production
Yealands,Robert Oatley, Margret River Vintners,
03.2015 - Current
- Supported high-quality wine production by assisting in fermentation, aging, and blending processes.
- Collaborated with winemakers to ensure consistency in grape quality for optimal wine production.
- Assisted with grape processing at harvest time, ensuring high-quality raw materials for wine production.
- Participated in daily fermentation checks, ensuring proper sugar levels and temperatures for optimal wine production.
- Enhanced wine production efficiency by diligently managing the crushing and pressing processes.
- Achieved high sanitation standards with thorough sterilization procedures for all tools used in wine production processes.
- Troubleshot issues during the production process, applying problem-solving skills to find effective solutions quickly.
- Demonstrated exceptional adaptability by quickly learning new techniques and processes, contributing to the overall success of the production team.
Education
Bachelor of Science - Wine Production And Viticulture
USQ
Toowoomba, QLDSkills
- Goal oriented
- Relationship building
- Stock management
- Creative thinking
- Product knowledge
Certification
- Forklift Certification
- WSET 2 in wine
WSET LEVL 2
Completed in my own time and cost last year.
Timeline
Sales Assistant
Barrel & Batch
10.2021 - Current
Wine Production
Yealands,Robert Oatley, Margret River Vintners,
03.2015 - Current
Bachelor of Science - Wine Production And Viticulture
USQ
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