Bradley Eyles
Newport,VIC
Summary
Dynamic Venue Manager with a proven track record at Spotswood Hotel, excelling in event promotion and personnel management. Expertly streamlined operations, enhancing service delivery and guest satisfaction. Skilled in budget control and relationship building, I foster high-performing teams to achieve exceptional results in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Venue Manager
Spotswood Hotel
Spotswood, VIC
07.2023 - 11.2025
- Managed venue operations to ensure exceptional guest experiences and event success.
- Coordinated logistics for events, including setup, staffing, and vendor management.
- Trained and supervised staff to maintain high service standards and operational efficiency.
- Developed and implemented procedures to streamline workflow and enhance service delivery.
Assistant Manager
Spotswood Hotel
Spotswood, VIC
10.2019 - 07.2023
- Led daily operations, ensuring high service quality and guest satisfaction.
- Trained and mentored staff on best practices and operational procedures.
- Developed and implemented efficient scheduling systems to optimize workforce management.
- Collaborated with management to enhance customer service protocols and standards.
Venue Manager
Anglers Tavern
Maribyrnong, VIC
08.2018 - 09.2019
Duty Manager
Anglers Tavern
Maribyrnong, VIC
11.2011 - 08.2018
- Supervised daily operations to ensure compliance with company policies and standards.
- Led team shifts to enhance service efficiency and customer satisfaction.
- Implemented training programs for new staff, improving onboarding processes.
- Resolved customer complaints promptly, fostering positive guest experiences.
Education
Advanced Diploma - Business Accountancy
Gordon Tafe
Geelong, VIC11.2000
Skills
- Writing and verbal communication
- Relationship building
- Personnel management
- Event promotion
- Staff management
- Advertising and marketing
- Employee assessments
- Venue supervision
- Recruitment
- Cost control
- Purchasing and planning
- Budget control
- Decision-making
- Budget development
- Hiring and onboarding
Timeline
Venue Manager
Spotswood Hotel
07.2023 - 11.2025
Assistant Manager
Spotswood Hotel
10.2019 - 07.2023
Venue Manager
Anglers Tavern
08.2018 - 09.2019
Duty Manager
Anglers Tavern
11.2011 - 08.2018
Advanced Diploma - Business Accountancy
Gordon Tafe