Brandi Atkinson
Wollongong,NSW
Summary
Dynamic professional with extensive experience at Police Citizens Youth Club, excelling in regulatory compliance and financial analysis. Proven track record in project management and staff leadership, implementing effective strategies that enhanced operational efficiency. Committed to delivering exceptional customer service while mentoring colleagues and driving positive outcomes in diverse environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
POS Support Officer
Police Citizens Youth Club
05.2024 - Current
- Overseeing daily operations, managing staff, ensuring compliance with POS regulations, and providing exceptional customer service.
- Also responsible for analyzing financial data, identifying trends, and developing strategies to improve.
- Implemented new procedures and provided support across 64 police citizen youth clubs in NSW.
- Various face to face training provided for other employees.
- Leading projects and mentoring colleagues
Disability Support Worker
Sydney Health Care Services
05.2022 - 12.2024
- Monitored client progress and reported any changes in behaviour or health conditions to supervisor.
- Assisted in developing self-care skills such as personal hygiene practices.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
- Helped disabled persons access community resources such as housing options or job training programs.
Activity Officer
Police Citizens Youth Club
Wollongong, NSW
09.2016 - 05.2024
- Maintained accurate records on participant attendance, progress reports and other relevant data.
- Collaborated with staff members to ensure effective implementation of programs.
- Conducted assessments of individual needs in order to create personalized activity plans.
Education
High School Diploma -
Bulli High School
Bulli, NSW12-2008
Skills
- Regulatory compliance
- Financial analysis
- Data reporting
- Staff management
- Project management
- Customer service
Certification
- Certificate II in Business Administration
- Certificate III in Business Administration
- Certificate IV in Business Administration
References
References available upon request.
Timeline
POS Support Officer
Police Citizens Youth Club
05.2024 - Current
Disability Support Worker
Sydney Health Care Services
05.2022 - 12.2024
Activity Officer
Police Citizens Youth Club
09.2016 - 05.2024
High School Diploma -
Bulli High School