Breanna Harmor
Mordialloc,VIC
Summary
Friendly & hardworking team player dedicated to any line of work. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge. Works well under pressure and in fast-paced settings.
Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Head Barista
McDonald's
11.2022 - Current
- Enhanced customer satisfaction by maintaining a clean, welcoming environment.
- Maximized espresso quality with knowledge of extraction techniques and regular equipment maintenance.
- Trained new employees on cafe policies, beverage preparation, and customer service standards.
- Consistently met or exceeded daily sales targets by promoting seasonal specials and limited-time offers.
- Reduced waste by implementing proper inventory management procedures and ordering supplies as needed.
Barista
McDonald's
03.2019 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication.
- Used POS system to accurately enter orders and process payments.
Casual Team Member
McDonald's
04.2017 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Handled cash transactions accurately, ensuring proper accounting of daily sales.
- Provided excellent customer service, resulting in increased repeat business.
Online Personal Shopper
Woolworth's
11.2020 - 05.2021
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
Hospitality Worker
Woodlands Golf Club
10.2020 - 05.2021
Casual Team Member
Big Mouth Burger.co
01.2017 - 06.2017
Education
VCE - VCE
Mordialloc College
Mordialloc, VIC10.2019
-
Aspendale Primary School
Aspendale, VIC12.2013
-
Mordialloc Primary School
Mordialloc, VIC12.2012
Skills
- Food Safety Compliance
- Supply Ordering
- Equipment maintenance
- POS system operation
- Time management
- Adaptability under pressure
- Inventory management
- Barista mentoring
- Team leadership
- Staff training
- Cash handling
- Cleanliness enforcement
- Hiring and Training
- Shop Opening and Closing
References
Bryley Burns
Manager - McDonald's
Contact details - 0429 614 515 or bryleyburns@gmail.com
Izzy Crocker
Manger - McDonald's
Contact details - 0420 513 714
Sean Keenan
Operations Manager - Woodlands Golf Club
Contact details - 0417 577 049 or sean@woodlandsgolf.com.au
Timeline
Head Barista
McDonald's
11.2022 - Current
Online Personal Shopper
Woolworth's
11.2020 - 05.2021
Hospitality Worker
Woodlands Golf Club
10.2020 - 05.2021
Barista
McDonald's
03.2019 - Current
Casual Team Member
McDonald's
04.2017 - Current
Casual Team Member
Big Mouth Burger.co
01.2017 - 06.2017
VCE - VCE
Mordialloc College
-
Aspendale Primary School
-
Mordialloc Primary School
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