Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Dispensary Technician
3 Years 2 Months
Boyne Island Discount Pharmacy | 08.2023 - Current
Managed incoming phone calls and resolved customer and healthcare provider inquiries.
Claiming all services and approved medications via PPA and PharmaPrograms
Assisting in packing DAA
Dispensed prescriptions in accordance with pharmacy procedures and PBS guidelines
Developed and implemented improvements to pharmacy organisation system.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Consistently checking TGA shortages to anticipate medication shortages to ensure stock levels remain stable for patients
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Streamlined dispensary operations by efficiently managing inventory and maintaining accurate record-keeping systems.
Oversaw staffing and rostering processes to maintain operational staffing readiness.
Dispensary Technician
2 Months
Blooms The Chemist | 05.2023 - 07.2023
Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Claiming all services and approved medications via PPA and PharmaPrograms
Dispensary Technician
1 Year
Chemist Outlet | 03.2022 - 03.2023
Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Managed opening and closing duties for pharmacy.
Developed and implemented improvements to pharmacy organization system.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Managed Webster Packing and ordering of all required equipment
Trained new Pharmacy Assistants to ensure knowledge of product information and state legislations regarding OTC medications
Pharmacy Assistant
3 Years 7 Months
Chempro Chemists | 08.2018 - 03.2022
Kept pharmacy counter and related areas clean, neat and organized.
Received incoming supplies and stocked in correct locations.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
A newsagent was located within the pharmacy giving me the training in selling Lotto tickets and also the responsibility of ensuring safe gambling and following procedures regarding it.
Managed Webster Packing and ordering all required equipment to ensure proficiency.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Dispensary Technician
1 Year 5 Months
Advantage Pharmacy | 06.2020 - 11.2021
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Managed Webster Packing and ordering for all required equipment
Checkout Cashier
2 Years 5 Months
Woolworths | 02.2016 - 07.2018
Greeted customers and responded to requests for information.
Helped customers complete purchases, locate items, and join reward programs.
Organized items on shelves to help customers locate products easily and quickly.
Maintained organized and orderly front end and removed carts, baskets, and debris.
Worked in the back office handling all cash orders and deliveries
Managed removing all weekly sales tickets and putting out all new tickets for the starting week
Education
Certificate II - Community Pharmacy
TAFE NSW | Lismore, NSW | 06.2020
Alstonville High School | Alstonville, NSW | 01.2018