Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacyntah Koehler

41 Kingaroy Burrandowan Road, Taabinga

Summary

I am an experienced, hard working Dispensary Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise. I am successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. I am team-oriented and dedicated to collaboratively delivering exceptional customer service. I am seeking a full-time position that offers professional challenges where I am able to grow in my career.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dispensary Technician

Discount Drug Stores
01.2022 - Current
  • Entered and processed patients' prescriptions into fred/minfos system.
  • Communicated with prescribers to verify medication dosages, refill authorisations and patient information.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Developed and implemented improvements to pharmacy organization system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Pharmacy Assistant

Terry White Chemmart
01.2019 - 01.2022
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organised.
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Operated cash register and performed front counter tasks to facilitate daily operations.
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Maintain pharmacy presentation to a high standard.

Junior Pharmacy Assistant

Discount Drug Stores
04.2015 - 11.2018

Education

Kingaroy State High School - Year 12
Kingaroy, QLD
11.2018

Skills

  • Dispensing Medications
  • Completing Orders For Nursing Homes
  • Drug Inventory Management
  • POS Transactions
  • Recordkeeping Requirements
  • Wholesale Ordering
  • Webster Packing
  • Marking Off Ethical Orders
  • Reconcile Tills
  • Participate in WHS
  • Responsible deliver of pharmaceutical products including dangerous drugs to nursing homes and pharmacy customers

Certification

Certificate II in Community Pharmacy - Completed 2018

Certificate III in Community Pharmacy - Completed 2023

Support & Supply of S2 &S3 Only Medicines - Completed 2017

Certificate II in Business - Completed 2018

Timeline

Dispensary Technician

Discount Drug Stores
01.2022 - Current

Pharmacy Assistant

Terry White Chemmart
01.2019 - 01.2022

Junior Pharmacy Assistant

Discount Drug Stores
04.2015 - 11.2018

Kingaroy State High School - Year 12

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Jacyntah Koehler