Breanna Wilson
Melbourne
Summary
Dedicated and motivated professional with nearly 10 years of experience in sales and disability support, now pursuing a long-term career in the mining and construction industry.
Recently completed a Certificate III in Civil Construction and hold five machine operation tickets.
Actively seeking an opportunity to gain hands-on experience and demonstrate strong work ethic and reliability in a site-based role.
Open to relocation and FIFO work. Committed to professional growth and driven by clear personal goals, including home ownership before the age of 30
Overview
10
10
years of professional experience
Work History
Disability Support Worker
Myself
Bentleigh East
01.2024 - Current
- Administered medication according to doctor's orders and monitored side effects.
- Assisted clients with daily living activities such as bathing, dressing, and eating.
- Collaborated with other professionals to develop treatment plans for clients.
- Helped disabled persons access community resources such as housing options or job training programs.
- Maintained records of services provided, client progress, and goals achieved.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
Account Manager, Inside Sales
Oak Road Estate
Camberwell
05.2018 - 12.2023
- Coached team members on how to effectively close deals with clients.
- Identified areas for improvement in the sales process and developed solutions accordingly.
- Resolved customer disputes or complaints in a timely manner.
- Maintained client accounts and updated CRM system with relevant information.
- Performed regular follow-up calls to ensure customer satisfaction levels remain high.
- Reviewed competitors' offerings, pricing structures, and marketing tactics.
- Monitored employee productivity and motivated team to meet daily goals.
- Increased company profit through effective employee training.
- Managed a team of inside sales representatives in achieving their individual goals.
- Negotiated pricing and contracts with customers.
- Lead inside sales meetings to outline projected goals and marketing campaigns.
Hospitality Worker
Inlet Hotel
Inverloch
05.2015 - 05.2018
- Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Assisted in training new hospitality workers on proper procedures for providing quality customer service.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
Education
Cert III - Civil Construction
Foresite
Hallam05-2025
High School Diploma -
Our Lady of The Sacred Heart
Melbourne 12-2016
Skills
- Team collaboration
- Health and safety compliance
- Crisis intervention
- Training and mentoring
- Effective communication
- Efficiency
Timeline
Disability Support Worker
Myself
01.2024 - Current
Account Manager, Inside Sales
Oak Road Estate
05.2018 - 12.2023
Hospitality Worker
Inlet Hotel
05.2015 - 05.2018
Cert III - Civil Construction
Foresite
High School Diploma -
Our Lady of The Sacred Heart