Sengsreyleap Hout
Clayton
Summary
Observant Beverage Attendant with 2 years of experience in hospitality establishments. Skilled in event setup and use with extensive knowledge of inventory management. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
3
3
years of professional experience
Work History
Food & Beverage Attendant for Australia OPEN Event
DELAWARE NORTH
08.2022 - Current
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Increased beverage sales through upselling techniques and thorough knowledge of menu items.
- Collaborated with team members to provide seamless service during high-volume shifts.
- Delivered exceptional customer service, addressing any complaints or concerns promptly and professionally.
Management Team Leader for Corporate Dinning
DELAWARE NORTH
01.2022 - Current
- Conducted performance evaluations, providing constructive feedback and identifying opportunities for growth.
- Resolved conflicts effectively between team members by mediating disputes fairly while maintaining professionalism.
- Enhanced team productivity by implementing effective communication strategies and time management techniques.
Education
BBA - Marketing
Swinburne University of Technology
Melbourne, VIC12.2024
High School Diploma -
SIS International School
Phnom Penh, Cambodia05.2020
Skills
- Communication
- Excellent Customer Service
- Teamwork and collaboration
- Easily adapt new environment & flexible
- Positive attitude
- Willing to learn and grow
- Energy and enthusiasm
- Reliability and punctuality
- Cleanliness and hygiene
- Sales Techniques
Timeline
Food & Beverage Attendant for Australia OPEN Event
DELAWARE NORTH
08.2022 - Current
Management Team Leader for Corporate Dinning
DELAWARE NORTH
01.2022 - Current
BBA - Marketing
Swinburne University of Technology
High School Diploma -
SIS International School
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