Brenda Bajade
Wattle Grove,Australia
Summary
Experienced customer service specialist with strong communication skills, delivered with empathy and respect. Background in personal wellbeing and childcare enables delivery of best practice outcomes through active listening, strategic thinking, and agile methodology. Highly organized with excellent time management and attention to detail. Proactive and solution-focused approach to providing excellent customer service in challenging situations. Prioritizes wellbeing and safety with a focus on customer retention.
Overview
33
33
years of professional experience
Work History
Assistant Educator
First Steps Child Care Centre
Moorebank NSW
03.2024 - Current
- Promoted a positive learning environment by establishing clear expectations and implementing effective classroom management strategies.
- Increased parent involvement with regular communication regarding student progress, concerns, and accomplishments.
- Boosted student confidence in their abilities by providing consistent feedback and personalized support.
- Encouraged critical thinking skills in students by challenging them with complex problems and thought-provoking questions during lessons.
- Developed strong relationships with students, parents, and colleagues to foster a supportive educational community.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Maintained safety and security by overseeing students in recess environments.
Childcare Assistant
The Treehouse Early Learning Centre
01.2023 - Current
- Responsible for taking take of babies/toddlers including personal hygiene
- Providing food and nutritional support throughout the day
- Facilitated active play and reading groups to enhance early learning outcomes.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Supervised free play and other activities to keep children safe.
Managing Director
Smart Children Integrated School
07.2015 - 07.2022
- Managing school enrolment and teaching and assessment of students
- Managing daily activities and learning environments
Teacher
Padre Gomes Elementary School
06.1999 - 06.2015
- Responsible for teaching elementary school children
- Planning learning activities and classroom management
Teacher
Luca Elementary School
03.1992 - 03.1999
- Classroom teacher for elementary aged students
- Providing a learning environment and assessments for reports
Education
Certificate III - Early Childhood Education
Astral Skills Institute
01.2022
Bachelor’s - Elementary Education
Western Visayas University
01.2019
Skills
- Resilient and agile with respect to change in the workplace
- Assertive communication style, with transparent processes, and accountability
- Computer literate and superior time management though MS Outlook
- A collaborative approach to teamwork, yet autonomous on tasks
- Focus on safety and well-being for all participants
- Creative and innovative thinker, always looking for continuous improvement
Timeline
Assistant Educator
First Steps Child Care Centre
03.2024 - Current
Childcare Assistant
The Treehouse Early Learning Centre
01.2023 - Current
Managing Director
Smart Children Integrated School
07.2015 - 07.2022
Teacher
Padre Gomes Elementary School
06.1999 - 06.2015
Teacher
Luca Elementary School
03.1992 - 03.1999
Certificate III - Early Childhood Education
Astral Skills Institute
Bachelor’s - Elementary Education
Western Visayas University