Brendan Borodyansky
Rosebery,NSW
Summary
Spirited Coach/Supervisor committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as a hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence in all previous work experience. My previous work experience in multiple fields has allowed me to gather extensive knowledge of customer service and problem solving skills.
Overview
9
9
years of professional experience
Work History
Coach Coordinator
AFL NSW/ACT
07.2022 - Current
- Working with children between ages 5-17
- Coaching Coordinator – involving parents by participating in Auskick programs
- Collaborated with other coaches to create and execute game plans.
- Utilized positive communication to encourage the team and promote integrity and respect.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Analyzed and evaluated team performance metrics to identify areas of improvement.
Receptionist
UNSW Fitness & Aquatic
01.2021 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Recorded equipment, facility and janitorial issues to facilitate maintenance.
Bar Supervisor
Holey Moley
10.2021 - 02.2022
- Completed bar opening and closing procedures.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Checked ID cards and verified bar guests were of legal age.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Supervisor
Skyzone
11.2018 - 07.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.
- Achieved results by working with staff to meet established targets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures to ensure safety for children.
Waiter
Big John Pizza Seafood Restaurant
01.2015 - 01.2018
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Stadium Customer Service
Venues NSW
08.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Offered advice and assistance to customers, paying attention to special needs or wants at all times at the stadium.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of facilities and services and creating welcoming, positive experiences.
Education
Bachelor of Management (M Sports Business) - Business
University of Technology
Sydney, NSW12.2022
High School Diploma -
St Spyridon College
Malabar, NSW09.2019
Woollahra Public School
12.2013
Skills
- Computer skills
- Microsoft Office - Word, Excel, PowerPoint
- Building Relationships
- Customer Inquiries
- Sports Knowledge
- First Aid
- Games Rules
- Athlete Safety
- Policy Implementation
- Hospitality Management
Hobbies
AFL Player:
- Newtown Swans, 2008-2018
- Sydney University, 2019-Current
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Stadium Customer Service
Venues NSW
08.2022 - Current
Coach Coordinator
AFL NSW/ACT
07.2022 - Current
Bar Supervisor
Holey Moley
10.2021 - 02.2022
Receptionist
UNSW Fitness & Aquatic
01.2021 - 06.2022
Supervisor
Skyzone
11.2018 - 07.2021
Waiter
Big John Pizza Seafood Restaurant
01.2015 - 01.2018
Bachelor of Management (M Sports Business) - Business
University of Technology
High School Diploma -
St Spyridon College
Woollahra Public School
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