Brenden Smith
Tanah Merah
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Department Management/ Shift running
Pertex PTY LTD, Holmview/Logan Central McDonalds
06.2020 - Current
- Running shifts of all day parts by setting targets and positioning the crew to run an effective shift
- Handling cash including counting tills/making deposits/counting safe amounts/ordering large amounts of change
- Conducting daily food safety checks recording results and monitoring any actions needing to be taken ensure food safe standards
- Monitoring hourly sales and cutting or adding labour according to trends to ensure labour targets are met
- Training or supervising new managers in training
- Conducting weekly stock takes and creating action plans based on variances shown in the figures
- Completing two stock orders a week of sometimes up to 600 cases an order
- Verified in all service tasks for Front counter/drive thru/kitchen/McCafe
- Completing hazard logs and completing actions to rectify the hazards
- Completion of Planned maintenance tasks on grills/fryers/bun toasters/etc
- Troubleshooting IT and equipment issues as they arise and finding solutions.
Manager
Carls JR, Rockhampton
09.2019 - 03.2020
- Shift running by giving staff instructions and assigning them stations'
- Cash Handling (Till counting and Safe counting)
- Conducting daily food safety temperatures checks and recording results
- Actively reacting to sales trends by upselling or cutting labour to achieve the best possible results
- Training newly promoted staff in management and shift running positions
- Conducting a weekly stocktake and creating action plans for top variances
- Ordering stock Via (Website/By phone/by email)
- Managing online invoice cloud to import invoices to restaurant Main PC
- Main production line (Burger making)
- Customer service based tasks (Taking orders/packing orders/Make shakes
- Food preparation (Lettuce/Tomato/Onions/Defrosting Chicken products/Guacamole/Chilli meat)
- Opening and closing of store operations for the day
- Contacting stock suppliers about damaged stock and receiving credit notes for said stock.
Education
Year 10 or equivalent achieved -
The Rockhampton Grammar School
Skills
- Professionalism and Integrity
- Time management expertise
- Effective Communication Techniques
- Continuous Improvement Mindset
- Problem Resolution
- Inventory Management
Certification
- SITHFAB201 Provide responsible service of alcohol
- SITHGAM201 Provide responsible gambling services
- McDonalds Management Training
- SMX (Shift Management Excellence)
- IDM (Introduction to Department Management)
- PQM (Product Quality Management)
References
- Timothy Campbell, 3804 7103, Tim@pertex.com.au
- Stephen Peacock, 0439 405 653
Rock Climbing
I Haven't had a hobby in a few years so I am attempting to rock climb once a week
Timeline
Department Management/ Shift running
Pertex PTY LTD, Holmview/Logan Central McDonalds
06.2020 - Current
Manager
Carls JR, Rockhampton
09.2019 - 03.2020
Year 10 or equivalent achieved -
The Rockhampton Grammar School
- SITHFAB201 Provide responsible service of alcohol
- SITHGAM201 Provide responsible gambling services
- McDonalds Management Training
- SMX (Shift Management Excellence)
- IDM (Introduction to Department Management)
- PQM (Product Quality Management)
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