Brian Lim
Canning Vale,Australia
Summary
Strong problem-solving abilities, willingness to learn, and excellent communication skills contribute to team success and positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase business results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Storeperson /Delivery Courier
Pentium Hydro
12.2023 - 09.2024
- Picked stock according to order sheets and prepared for transport.
- Operated equipment such as hand trucks,pallet jacks and forklifts on daily basis.
- Restocked shelves and helped customers locate desired items such as uniform and equipment for drill rigs
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Proactively maintain housekeeping standards in the parts store.
- Conduct timely and accurate processing of paperwork including invoices, purchase orders and transfers.
Waterproofer
HD Building Solutions
06.2022 - 12.2023
- Developed comprehensive repair plans for existing water damage issues, restoring structural integrity to affected buildings.
- Efficiently and accurately apply silicone waterproofing solutions to various surfaces, ensuring thorough and reliable coverage.
- Handle tasks related to waterproofing both residential luxury homes and large commercial construction sites.
- Responsible for assisting team on preparing, applying, and finishing epoxy floor coatings to provide non-slip, durable surfaces that meet client specifications.
- Assisting various tradespeople on the construction site with tasks such as loading and unloading materials, cleaning the worksite.
General Customer Service & Back dock personal
Kmart
01.2014 - 03.2020
- Demonstrated engaging customer service skills and a solid work ethic as Customer Service for a busy retail store
- Greeted customers and helped in product selection, check-out, and merchandising
- Understanding the logistics of a big company retail store as a back dock personal
- Able to implement and control the effective flow of storage and products
- Willingly stepped up to work overtime to ensure adequate staffing during sales events
- Earned 'Employee of the Month' awards during summertime when it is the busiest due to Christmas season
- Able to keep the back dock clean and neat to provide efficient logistic
- Provided precise and accurate stock take results to minimize loss of stock
Pick Packer
Officeworks
10.2019 - 02.2020
- Developed skills as a pick packer in a logistic environment during the back to school season
- Assisted with filling orders in a warehouse setting
- Accurately complete all paperwork and continuously use point of sale systems to document changes
- Inspected all incoming merchandise and shipping materials
- Able to work effectively in a team environment during peak season
- Ensuring the accuracy of inventory by tracking all orders, packaging and shipping is properly recorded
- Having an eye for detail that allows problems to be spotted and solved quickly and decisively to ensure that the order is successful
- Being proficient in basic computer applications
Student
South Metropolitan Tafe
01.2018 - 01.2019
- Pursued comprehensive one-year course of study in laboratory technology, laying solid groundwork for eventual career in becoming a lab technician
- Completed coursework includes practical work, chemistry, and principles of quality systems
- Enthusiastically lead group projects and experiments in subjects including aseptic technique and occupational health and safety
- Ability to work in a confined space and show perfect aseptic technique when collecting samples
- Learned how a laboratory functions and created a risk management plan for OHS
- Top of the class in process and data (Mathematics)
Grounds man
Morin and Sons
01.2016 - 01.2018
- Company Overview: Tree Lopping Company
- Gained skills and experience in the tree lopping industry
- Created a strong work ethic and physical strength for lifting heavy tree branches and dexterity for manipulating tools and foliage
- Always had the energy to work overtime which sometimes means working twelve-hour days
- Has effective communication between peers, and able to be attentive to the climber's cues throughout the job
- Working in a fast pace so more projects are done in one day instead of prolonging it throughout the week which means more revenue for the employer
- Being organized by keeping the work area clear of debris, cleaning up limbs and branches as they are brought down during tree cutting work
- Tree Lopping Company
Education
Worksafe HRW License - Forklift
02.2020
Certificate 4 - Laboratory Technology
South Metropolitan Tafe
01.2019
Bridging program course
Murdoch University
01.2018
Certificate 3 - Electrotechnology Electrician
Thornlie Tafe
01.2016
John Curtin College of the Arts
01.2013
Skills
Adaptable learning
Replenishing merchandise
Relationship Building
Customer Service
Sealant Application
Problem-Solving
Membrane installation
Concrete Sealing
Workplace Cleanliness
Shipment Coordination
Receiving Shipments
Recordkeeping requirements
Customer Engagement
Experiencehighlights
- Officeworks (Toll), Hazelmere, Western Australia, Pick Packer, 10/01/19 - 02/29/20, Developed skills as a pick packer in a logistic environment during the back to school season., Assisted with filling orders in a warehouse setting., Accurately completed all paperwork and continuously used point of sale systems to document changes., Inspected all incoming merchandise and shipping materials.
- South Metropolitan Tafe, Murdoch, Western Australia, Student, 01/01/18 - 12/31/19, Pursued comprehensive one-year course of study in laboratory technology., Completed coursework includes practical work, chemistry, and principles of quality systems., Enthusiastically led group projects and experiments.
- Kmart, Kardinya, Western Australia, General Customer Service & Back dock personal, 01/01/14 - Present, Demonstrated engaging customer service skills., Greeted customers and helped in product selection, check-out, and merchandising., Understanding the logistics of a big company retail store.
- Morin and Sons, Tree Lopping Company, Perth, Western Australia, Grounds man, 01/01/16 - 12/31/18, Gained skills and experience in the tree lopping industry., Created a strong work ethic and physical strength for lifting heavy tree branches.
Qualifications Summary
Self-motivated and highly reliable Tafe student positioned to contribute strongly to customer service operations demanding tact, enthusiasm, and an exemplary work ethic., Customer Service, Able to understand customer's needs, team orientation, and interpersonal strengths to ensure provision of high-quality customer service within fast-paced retail environments., Communication & Presentation, Charismatic communicator in speech and in writing. Build lasting relationships with both employees and customers., Organization/Computer Skills, Effective time-management and organizational abilities. Technical proficiencies include Microsoft Office Suite and social media., Key Strengths, Fast worker, intelligent and loyal team member, readily listening to others, quick learner, and contributing to positive and productive work environments and team morale.
References
- Morins and Sons, Tree Lopping Company, Perth, Western Australia, Vincent Wiktora, 0478966872
- Kmart, Kardinya, Western Australia, Stephanie Murphy, 0437051005
- Officeworks (Toll), Hazelmere, Western Australia, James Edland, 0411135340
Certification
- White Card, HD BUILIDING SOLUTIONS - 01/05/2023 , Number - 10837654
- RSA Certification , 20/10/2021, Document Number OL2058810
- Enter work in confined space training - 09/06/2023 , Certificate Number - 14360434-9457197
- Work safely at heights training - 09/06/2023 , Certificate Number - 14360434-9457197
- First Aid Certificate - 09/05/2023, Statement number - 14281741-9216052
- Forklift license - 06/03/2020, License number - WL 3479086
Timeline
Storeperson /Delivery Courier
Pentium Hydro
12.2023 - 09.2024
Waterproofer
HD Building Solutions
06.2022 - 12.2023
Pick Packer
Officeworks
10.2019 - 02.2020
Student
South Metropolitan Tafe
01.2018 - 01.2019
Grounds man
Morin and Sons
01.2016 - 01.2018
General Customer Service & Back dock personal
Kmart
01.2014 - 03.2020
Worksafe HRW License - Forklift
Certificate 4 - Laboratory Technology
South Metropolitan Tafe
Bridging program course
Murdoch University
Certificate 3 - Electrotechnology Electrician
Thornlie Tafe
John Curtin College of the Arts
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