Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Briana Williams

Esperance,WA

Summary

Dynamic professional with a proven track record at WACHS, adept in cross-functional communications and performance reporting. Excelled in fostering collaborative relationships, enhancing data organization, and demonstrating adaptability across diverse roles. Achieved significant improvements in stakeholder engagement and operational efficiency, leveraging strong problem-solving abilities and a commitment to excellence.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Aboriginal Liaison Officer

WACHS
Esperance, WA
02.2022 - Current

ALOs acts as a cultural link between health professionals, identified Aboriginal patients and families.

  • Support with hospital admission.
  • Provide cultural support to patients and families.
  • Advocate and assist to understand your health condition and treatment.
  • Assist patients daily with medical, cultural and personal matters.
  • Contact family or support person as required.
  • Liaise with hospital staff & other agencies as required.
  • Assist with hospital based or outpatient appointments.
  • Arrange and/or provide transport.
  • Assist patients with concerns, complaints and/or compliments about their stay in the hospital.
  • Assist with discharge planning.

Online Picker

Woolworths
Esperance, WA
11.2021 - 01.2023
  • Picked products according to order specifications and placed them into containers or boxes for shipping.
  • Utilized RF scanner guns to scan barcodes on merchandise as needed.
  • Followed safety protocols while handling merchandise in the warehouse.
  • Ensured that all products were stored in an organized manner within the warehouse.
  • Reported any defective equipment or unsafe conditions immediately to supervisor.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Selected products and items from shelves and pallets for customer orders.
  • Limited damage to products and orders by using care when choosing items.
  • Confirmed items picked for orders by keying codes into system.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.

Indigenous Language & Arts Officer

Esperance Community Arts
Esperance, WA
05.2020 - 03.2021
  • Developed and implemented policies and procedures to ensure compliance with government regulations.
  • Coordinated cross-departmental projects to achieve company objectives.
  • Conducted performance evaluations and provided constructive feedback.
  • Directed the allocation of resources for project and operational needs.
  • Maintained positive working relationship with fellow staff and management.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Development Officer

Girls Academy
Esperance, WA
03.2020 - 12.2020
  • Attended networking events to build relationships with prospective donors.
  • Participated in regular meetings with senior management team to discuss progress.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Maintained a safe learning environment by closely supervising students during outdoor activities.
  • Helped create a safe learning environment by supervising students during recess and other activities.
  • Assisted with meal times by supervising students during lunch or snack breaks.

Assistant Manager/Barista

McDonalds
Esperance, WA
02.2010 - 12.2012
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Communicated regularly with customers to gain insights into their needs.
  • Facilitated interdepartmental communication by attending meetings or providing updates.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Served as a liaison between staff members and senior management personnel.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Waitress/All Rounder

Cafe' on the Rocks
Esperance, WA
02.2008 - 12.2008
  • Greeted customers and provided menus.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Performed basic math calculations when computing bills for customers' meals.
  • Participated in team meetings to discuss new menu items or changes in policy.

Sentry Worker

BYAC Contractors
Goldfields, WA
07.2004 - 04.2005
  • Developed and implemented safety protocols to ensure compliance with health and safety regulations.
  • Maintained accurate records of daily activities including quantity produced, downtime, and equipment malfunctions.
  • Collaborated with other departments to resolve any issues that arose during manufacturing operations.
  • Communicated regularly with supervisors regarding progress of projects and completed tasks.
  • Established professional working relationships with staff from various levels.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Rotated through series of different stations based on team needs.
  • Assisted newly hired team members by explaining company procedures and safety requirements.

Mining Student

Swan Tafe
Murrin Murrin Mine Site, WA
02.2004 - 07.2004
  • Completed coursework in a broad range of subjects, developing a well-rounded education.
  • Managed time effectively to balance academic, extracurricular, and personal responsibilities.
  • Engaged in classroom discussions, demonstrating critical thinking skills.
  • Adapted to diverse learning environments, including remote and in-person settings.
  • Reviewed environmental impact assessments related to mining activities.
  • Ensured safe operations of all mining activities and equipment.
  • Evaluated potential safety risks associated with mining activities.

Education

Certificate I - Workplace Readiness

Swan Tafe
Murrin Murrin, Mine site
07-2004

Certificate II - Metalliferous Mining Operations

Swan Tafe
Murrin Murrin, Mine Site
07-2004

Certificate II - Engineering - Production

Swan Tafe
Murrin Murrin, Mine Site
07-2004

Certificate II - Business

Curtain University
Kalgoorlie
07-2002

Skills

  • Performance reporting
  • Reporting
  • Collaborative relationships
  • Cross-functional communications
  • Parent/Professional Services Liaison
  • Recordkeeping
  • Verbal and written communication
  • Multitasking Abilities
  • Reliable
  • Problem-solving abilities
  • Adaptability
  • Honest
  • Networking
  • Time management
  • Works well independently and in a team environment
  • Data organization

Certification

  • 'C' Class Licence

References

References available upon request.

Timeline

Aboriginal Liaison Officer

WACHS
02.2022 - Current

Online Picker

Woolworths
11.2021 - 01.2023

Indigenous Language & Arts Officer

Esperance Community Arts
05.2020 - 03.2021

Development Officer

Girls Academy
03.2020 - 12.2020

Assistant Manager/Barista

McDonalds
02.2010 - 12.2012

Waitress/All Rounder

Cafe' on the Rocks
02.2008 - 12.2008

Sentry Worker

BYAC Contractors
07.2004 - 04.2005

Mining Student

Swan Tafe
02.2004 - 07.2004
  • 'C' Class Licence

Certificate I - Workplace Readiness

Swan Tafe

Certificate II - Metalliferous Mining Operations

Swan Tafe

Certificate II - Engineering - Production

Swan Tafe

Certificate II - Business

Curtain University
Briana Williams