BRIANNE JENKIN
Banksia Grove,WA
Summary
Dynamic and dedicated professional with a Bachelor's degree in Psychology, Criminology, and Justice, currently pursuing a Graduate Diploma in Psychology. Affiliated member of the Australian Psychological Society, committed to continuous learning and professional development. Leveraging prior experience as a legal assistant and paralegal to bring a unique perspective and skillset. Seeking opportunities to apply knowledge and skills in psychology to drive positive change and advance career within the field.
Overview
10
10
years of professional experience
Work History
Legal Office Administrator/Paralegal
HHG Legal Group
01.2020 - Current
- Managing the Joondalup branch office which involves all tasks relating to daily management of the office;
- Legal assistant to various fee earners through the course of my employment including family law, wills & estates, criminal and commercial litigation;
- Paralegal for the wills & estates team which involves assisting lawyers workload by drafting routine legal documents such as Affidavits, Deeds and other Estate documents;
- Case management and preparation of land title applications and transactions for lodgement at Landgate;
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Promoted a positive work environment by providing training and guidance to junior legal staff as needed across all offices.
Legal Secretary
Butcher Paull & Calder
01.2017 - 01.2020
- Legal Secretary to the partner Mr Robert Butcher and various other solicitors of the firm;
- Daily tasks included drafting and amending letters and legal documents relating to litigation, commercial and family law;
- Filing documents via the e-courts portal and at the Court;
- Collating discovery documents for civil litigation and family matters;
- Answering the phone and liaising with clients;
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
Receptionist/Legal Secretary
Western Legal
01.2016 - 01.2017
- Worked with a team of four solicitors and other support staff;
- Personal Assistant to our Principal Director and managed any travel arrangements or coffee/lunch when required;
- Became proficient in the use of Filepro Software;
- opened incoming mail (scanned and saved to Filepro) and properly distributed;
- greeted numerous visitors on a daily basis;
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- completed daily dictation;
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- produced legal documents including civil, criminal and family law forms;
- created and maintained Court briefs;
- witnessed wills for solicitors and their clients; opened and closed client files;
- drafted letters of administrative nature to clients/ other parties (or solicitors);
- data entry and ensuring all client details are current and up to date; ensuring all filing and client hard copy files are kept up to date;
- liaised with clients, Courts, Police Prosecutions, other law firms and third parties via telephone and email;
- managed fee earners calendars - including booking appointments, scheduling next court appearances etc.; and attended Court when required to file documents.
Legal Secretary/Receptionist
Millington Shackleton
01.2015 - 01.2015
- Receptionist and Legal Secretary to four criminal lawyers including Mark Millington of Millington Legal, Evan Shackleton of Evan Shackleton Barrister & Solicitor, Rod Keeley of Rod Keeley Legal and Sanella Naumovski of Naumovski Legal;
- dictation;
- greeted clients and lawyers at the reception desk;
- answered phone calls and quickly re-directed them to the appropriate person;
- producing legal documents such as evidence disclosure briefs and criminal law forms;
- attended Court to file documents;
- opening new client files and managing archive records; general up keep of client files which involved making sure filing was up to date;
- opened and properly distributed incoming mail; and maintained office supplies and the water cooler in reception area.
Education
Graduate Diploma in Psychology -
Edith Cowan University
2025
Bachelor of Psychology, Criminology & Justice -
Edith Cowan University
01.2024
Certificate IV in Legal Services -
Metropolitan TAFE
01.2016
Skills
- Professional, confident and mature
- Excellent attention to detail
- Flexible and organised
- Critical Thinking
- Excellent interpersonal skills including active listening
- Teamwork and collaboration
- Problem-solver
- Calm Under Pressure
- Eager to learn new skills
- Fast learner
- Friendly, Positive Attitude
Professionalmemberships
Australian Psychological Society, Affiliate Member, 2024
References
- Ms Lucy Ferreira, Special Counsel - HHG Legal Group, 0437 254 932
- Mr Robert Butcher, Partner - Butcher Paull & Calder Lawyers, (08) 9323 3900
Timeline
Legal Office Administrator/Paralegal
HHG Legal Group
01.2020 - Current
Legal Secretary
Butcher Paull & Calder
01.2017 - 01.2020
Receptionist/Legal Secretary
Western Legal
01.2016 - 01.2017
Legal Secretary/Receptionist
Millington Shackleton
01.2015 - 01.2015
Graduate Diploma in Psychology -
Edith Cowan University
Bachelor of Psychology, Criminology & Justice -
Edith Cowan University
Certificate IV in Legal Services -
Metropolitan TAFE
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