Summary

Overview

Work History

Education

Skills

Certification

References

Timeline

Shaye Louise Sims

Banksia Grove,WA

Summary

Support worker with extensive experience at My Place, specializing in client care and emotional support. Demonstrated expertise in medication administration and staff training, leading to improved team performance. Recognized for strong communication skills and dedication to health and safety, fostering a supportive environment for clients and colleagues. Flexible hard worker ready to learn and contribute to team success.

Overview

2026

years of professional experience

Certification

Work History

Support Worker

My Place

Perth, Western Australia, WA

06.2024 - Current

Facilitated daily living activities and personal care for clients.
Provided emotional support to enhance overall client well-being.
Coordinated transportation for appointments and community engagement.
Trained new staff on best practices in client support and care routines.
Administered medication according to company guidelines while monitoring effectiveness.

<ul><li>Cash handling</li><li>Customer service</li><li>Open and closing store</li><li>Emptying till</li><li>Unpacking boxes</li><li>Heavy lifting</li></ul>

Woolworths

Banksia Grove

06.2021 - 08.2023

Cash handling
Customer service
Open and closing store
Emptying till
Unpacking boxes
Heavy lifting

<ul><li>Answering calls</li><li>Making calls</li><li>Faxing</li><li>Microsoft productions</li><li>Making sales</li><li>Meeting new people</li><li>Heavy lifting</li></ul>

Ambrose Fabrications

01.2015 - 01.2018

Answering calls
Making calls
Faxing
Microsoft productions
Making sales
Meeting new people
Heavy lifting

<ul><li>Meeting new people</li><li>Charting</li><li>Food handling</li><li>Room organizing</li><li>Contact with children</li></ul>

Jellybeans childcare centre

01.2013 - 01.2015

Meeting new people
Charting
Food handling
Room organising
Contact with children

<ul><li>Customer service</li><li>Cash handing</li><li>Stock take</li><li>Displays</li></ul>

Thingz Joondalup

Customer service
Cash handing
Stock take
Displays

Education

Medical Receptionist -

Online

01-2018

Certificate II - Retail

01/2016

01.2016

Year 11 -

01/2012

01.2012

Certificate III - Retail

<p>Completed - Cert III Retail – (Online) – Leap Training.</p>

Skills

Client support
Staff training
Customer service
Inventory management
Emotional guidance
Daily living assistance
Health and safety awareness
Professional boundaries

Medication administration
Cash handling
Communication skills
Time management
Team collaboration
First aid and CPR
Disability care

Certification

Full Australian drivers license
Working with children’s check
Up to date first aid certificate
Food safety certificate

References

Keira, Walford, Woolworths Manager, 0401 577 565, Woolworths
Aleesha, Callaghan, Previous Team member, 0478 043 552
James Cubbage, Coordinator My Place, 0455 617 166

Timeline

Support Worker

My Place

06.2024 - Current

<ul><li>Cash handling</li><li>Customer service</li><li>Open and closing store</li><li>Emptying till</li><li>Unpacking boxes</li><li>Heavy lifting</li></ul>

Woolworths

06.2021 - 08.2023

<ul><li>Answering calls</li><li>Making calls</li><li>Faxing</li><li>Microsoft productions</li><li>Making sales</li><li>Meeting new people</li><li>Heavy lifting</li></ul>

Ambrose Fabrications

01.2015 - 01.2018

<ul><li>Meeting new people</li><li>Charting</li><li>Food handling</li><li>Room organizing</li><li>Contact with children</li></ul>

Jellybeans childcare centre

01.2013 - 01.2015

<ul><li>Customer service</li><li>Cash handing</li><li>Stock take</li><li>Displays</li></ul>

Thingz Joondalup

Medical Receptionist -

Online

Certificate II - Retail

01/2016

Year 11 -

01/2012

Certificate III - Retail

<p>Completed - Cert III Retail – (Online) – Leap Training.</p>

Shaye Louise Sims

Summary

Overview

Work History

Support Worker

<ul><li>Cash handling</li><li>Customer service</li><li>Open and closing store</li><li>Emptying till</li><li>Unpacking boxes</li><li>Heavy lifting</li></ul>

<ul><li>Answering calls</li><li>Making calls</li><li>Faxing</li><li>Microsoft productions</li><li>Making sales</li><li>Meeting new people</li><li>Heavy lifting</li></ul>

<ul><li>Meeting new people</li><li>Charting</li><li>Food handling</li><li>Room organizing</li><li>Contact with children</li></ul>

<ul><li>Customer service</li><li>Cash handing</li><li>Stock take</li><li>Displays</li></ul>

Education

Medical Receptionist -

Certificate II - Retail

Year 11 -

Certificate III - Retail

Skills

Certification

References

Timeline

Support Worker

<ul><li>Cash handling</li><li>Customer service</li><li>Open and closing store</li><li>Emptying till</li><li>Unpacking boxes</li><li>Heavy lifting</li></ul>

<ul><li>Answering calls</li><li>Making calls</li><li>Faxing</li><li>Microsoft productions</li><li>Making sales</li><li>Meeting new people</li><li>Heavy lifting</li></ul>

<ul><li>Meeting new people</li><li>Charting</li><li>Food handling</li><li>Room organizing</li><li>Contact with children</li></ul>

<ul><li>Customer service</li><li>Cash handing</li><li>Stock take</li><li>Displays</li></ul>

Medical Receptionist -

Certificate II - Retail

Year 11 -

Certificate III - Retail

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