Britney Hooper
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Disability Support Worker
Access Recreation
02.2022 - 10.2022
- Provided assistance in daily living activities
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
Customer Service Representative
Drakes Supermarkets
01.2020 - 02.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Skills For Tertiary Education Predatory Studies - STEPS
Central Queensland University
Rockhampton, QLD01.2025
Skills
- Documentation And Reporting
- Multitasking and prioritization
- Team work and collaboration
- Ability to learn new things quickly
- Open-mindedness and willingness to on new challenges
Timeline
Disability Support Worker
Access Recreation
02.2022 - 10.2022
Customer Service Representative
Drakes Supermarkets
01.2020 - 02.2022
Skills For Tertiary Education Predatory Studies - STEPS
Central Queensland University
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