Brittany O'Donnell
Pakenham, Melbourne,VIC
Summary
I consider myself to be a very outgoing and professional individual who thrives on learning and improving her skills. Along with my passion and empathy I believe this makes me a great candidate as I will strive to find the best outcome for all involved while also helping to take my team and career to the next level.
I am a hard working, loyal and supportive individual who likes to see everyone thrive and am happy to jump in and assist wherever needed. I am capable of working by myself when/where needed however I do much prefer to work as part of a team as I do feel that often produces the best results for all.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Supercheap Auto - Knox
Wantirna South, VIC
11.2023 - Current
- Cash Handling
- Customer Service
- Answering Phones
- Shift Running
- Team Delegation
- Helping with Administration Tasks
- Stocking Products
- Stock Inventory
- Building relationships with Customers and fellow team members
- Ensuring a safe and productive working environment
Property Manager
Barry Plant
Pakenham, VIC
06.2023 - 11.2023
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Completed lease applications and verifications, notifying prospects of results.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Built relationships with service vendors and submitted associated billing statements.
Assistant Property Manager
Buxton Real Estate
Oakleigh, Melbourne, VIC
05.2023 - 06.2023
- Email correspondence with tenants and trades in regards to maintenance, arrears and day to day duties and enquiries.
- Answering/Making calls
- Assisting the Property Manager with daily tasks
- Sending arrears messages
- Sending Owner Statements
- Updating the Database system/Filing data
- Creating/Sending Leases, Renewals, Disclosures & Gaurantee's
Leasing Consultant
O'Brien Real Estate
Carrum Downs, Melbourne, VIC
09.2022 - 11.2022
- Conducting Open for Inspections with perspective tenants
- Calls with Landlord's, Tenants & Perspective Tenants
- Credit Checks
- Application Processing
- Database Entry
- Setting Open for Inspection Times online
- Creating Inspection Packs
- Tagging/Cutting Keys
- Advertising Properties online
- Maintenance Assistance when required
Receptionist
Fletchers Real Estate
Narre Warren, Melbourne, VIC
04.2021 - 09.2022
- Answering Calls
- Advertising Properties online
- Updating the database
- Sending Leases/ Authorities via Docusign
- Sending Arrears Reminders
- Banking
- Cash Handling
- Scanning/Filing
- Routine Inspections to assist the PM
- Condition Reports to assist the PM
Professional Domestic Cleaner
EcoMaid2Clean
Pakenham, Melbourne, VIC
11.2020 - 05.2021
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Communicated with customers about requests for additional supplies or cleaning services.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Swept and damp-mopped private stairways and hallways.
Education
Certificate II - Retail Operations
VECCI
Melbourne, VIC03.2005
High School Diploma -
Fairhills High School
Knoxfield, VIC11.2004
Skills
- Reliable
- Able to work in Team or Individually
- Compassionate/Strong
- Trustworthy
- Enthusiastic
- Relationship Building and Rapport
- Client Relations
- Tenant and Owner Liaising
- Maintenance Oversight
- Staff Coordination
- Rental Recordkeeping
- Training and Mentoring
- Creative and Adaptable
- Team Building
- Clear Communication
Certification
- Level 2 First Aid
- Working with Children's Check
- Police Check
- Agent's Representative Certificate
Timeline
Assistant Manager
Supercheap Auto - Knox
11.2023 - Current
Property Manager
Barry Plant
06.2023 - 11.2023
Assistant Property Manager
Buxton Real Estate
05.2023 - 06.2023
Leasing Consultant
O'Brien Real Estate
09.2022 - 11.2022
Receptionist
Fletchers Real Estate
04.2021 - 09.2022
Professional Domestic Cleaner
EcoMaid2Clean
11.2020 - 05.2021
Certificate II - Retail Operations
VECCI
High School Diploma -
Fairhills High School
- Level 2 First Aid
- Working with Children's Check
- Police Check
- Agent's Representative Certificate
Similar Profiles
Kyle HumeKyle Hume
Rep and Other High Level Basketball Player at KnoxRep and Other High Level Basketball Player at Knox
Peter GarforthPeter Garforth
Assistant Store Manager at Supercheap AutoAssistant Store Manager at Supercheap Auto
Hamish HillHamish Hill
Retail Sales Worker at Supercheap AutoRetail Sales Worker at Supercheap Auto