BRODIE DWYER
Wamuran
Summary
A hard worker who is reliable and customer focused. Experience in diverse customer service roles ranging from retail, stock feed and irrigation, mechanics and motorbike accessories.
Overview
5
5
years of professional experience
Work History
Customer Service Attendant
Australia Zoo
07.2022 - Current
- Conducting tours for guests providing information and facts about the zoo and animals
- Working in admissions organizing tickets, groups and annual passes for guests
- Worked in the retail shops doing various orders, restocking shelving, assisting in warehouse deliveries and general customer service duties
- General customer service in the food court and restocking of cutlery, serviettes and other consumables
Retail Sales Assistant
Sunocast Rural
07.2021 - 07.2022
- Developed working knowledge of available products and services
- Scanned customer purchases to complete sales or check prices using POS systems
- Greeted customers and escorted to requested merchandise
- Employed excellent customer relations to expertly resolve various conflicts and concerns
- Shelved and stocked products in appropriate locations.
Motor Mechanic
Mr Landcruiser
10.2020 - 10.2020
- Used hand tools to disassemble, repair and reassemble mechanical parts and equipment
- Used chemicals and high-pressured water systems to clean engines and equipment after repairs
- Tested equipment to locate damaged or worn parts to diagnose malfunctions
- Kept work shop and bench area clean
- Installation of turbos, exhausts and various gaskets, replaced bushes etc.
Navy Student
Australian Defence Force
10.2019 - 10.2019
- Three day work experience on the HMAS Cairns
- Soldering and boat handling
- Weapon handling and maintenance
- Knot Tying, life jacket, and survival equipment maintenance.
Customer Service Officer, Stock Clerk
IGA Supermarket
10.2018 - 10.2019
- Cleaned shelves and replenished stock when needed
- Received and unloaded stock
- Checked for damaged stock and order accuracy
- Greeted customers, answered questions and directed them to the location of products when requested
- Operated cash registers, processed EFT and cash transactions.
Customer Service Officer - Stock Clerk
Feed'n'Fodder
12.2018 - 06.2019
- Built strong knowledge of product line to assist customers in selecting products
- Answered questions and provided recommendations of products based on the customer's needs
- Restocked shelves, general cleaning
- Assisted customers with their goods to their car.
Retail Sales Assistant
Australian Motorbike Accessories
02.2019 - 02.2019
- Greeted customers and escorted them to requested merchandise
- Restocked shelves, sales bins and racks with the latest merchandise
- General cleaning duties.
Education
Year12 Certificate -
Glasshouse Christian College
Certificate II - Sport & Recreation -
Glasshouse Christian College
Certificate II Automotive Vocational Preparation -
Sunshine Coast Technical Trade Training Centre
Skills
- Customer Service
- Attention to Detail
- Exceeding Customer Expectations
- Strong Communication and
- Interpersonal Skills
- Product Knowledge
- Adaptable and Flexible
- Available Nights, Weekends and Holidays
Timeline
Customer Service Attendant
Australia Zoo
07.2022 - Current
Retail Sales Assistant
Sunocast Rural
07.2021 - 07.2022
Motor Mechanic
Mr Landcruiser
10.2020 - 10.2020
Navy Student
Australian Defence Force
10.2019 - 10.2019
Retail Sales Assistant
Australian Motorbike Accessories
02.2019 - 02.2019
Customer Service Officer - Stock Clerk
Feed'n'Fodder
12.2018 - 06.2019
Customer Service Officer, Stock Clerk
IGA Supermarket
10.2018 - 10.2019
Year12 Certificate -
Glasshouse Christian College
Certificate II - Sport & Recreation -
Glasshouse Christian College
Certificate II Automotive Vocational Preparation -
Sunshine Coast Technical Trade Training Centre
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