Brodie Pluschke

Team Moto Motorcycles

02.2014 - Current

Greeted customers and helped with product questions, selections, and purchases.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Increased sales revenue through effective product recommendations tailored to individual customers.
Developed rapport with regular customers, fostering welcoming store atmosphere.
Trained new employees in sales techniques and store procedures, improving team effectiveness.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Managed cash register, ensuring accurate transactions and safeguarding against losses.
Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Monitored customers for signs of security concerns and escalated issues to management.