Brianna Pou
Eungai Creek,Nsw
Summary
My name is Brianna and I am currently seeking employment. I have been lucky enough to spend most of the last 12 months at home with my daughter, focusing on my family and getting set up long term in Eungai. I am honest, empathetic and friendly. I have many skills working in an retail environment, however I am always eager to learn more and broaden my skillset.
Overview
10
10
years of professional experience
Work History
Pharmacy Assistant
Blooms The Chemist
2014.02 - 2016.02
- Greeted customers and assisted at the checkout counter in a friendly manner.
- Put stock away and assisted with stocktake and stock expiry and rotation checks.
Pharmacy Assistant
Guardian Pharmacy
2016.03 - 2018.02
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Received incoming supplies and stocked in correct locations.
Retail manager
Newmarket Discount Drug Store
2018.02 - 2018.09
- Exhibited excellent people skills during interaction with employees and customers.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory to cover stock controllers leave.
- Trained and developed new employees for ease of transition into team.
- Dispensed S3 medications and worked on back counter.
- Ordered stock from suppliers, assisted with planograms, expiry procedures etc
Dispensary Assistant
Terry White Chemmart Browns Plains
2018.09 - 2021.07
- Dispensed S3 and S4 medications under pharmacy procedures.
- Put daily stock away and helped with expiry procedures and daily checklists.
- Worked with monthly target goals.
- Assisted with Patients Webster Packing.
- Answered phones and served customers at registers.
- Processed vaccination forms with patients.
Pharmacy Assistant
Pharmacy 4 Less Ripley
2021.07 - 2022.08
- Served customers at the registers and answered phone enquiries.
- Processed vaccination paperwork with patients.
- undertook expiry and stock control procedures.
- Packed all the stores webster packs.
- Assisted in Dispensary when required.
- Ordered stock daily from API and from outside companies. Dealt with credits and deals from suppliers.
Dispensary Assistant
Priceline Pharmacy Yamanto
2022.08 - 2022.09
- Dispensed medications under pharmacy proedures.
- Put stock away daily.
- Assisted in scripts in and out counter and assisted with any enquiries.
Dispensary Assistant
Terry White Chemmart Nambucca Heads
2022.09 - 2022.11
- Answered phones and helped with enquiries.
- Dispensed medications.
- Help put daily dispensary stock away.
- Assisted customers at checkout, scripts in and out counters.
Retail/customer Service Assistant
Vital Living Solutions
2022.12 - 2023.08
- Answered customers questions about product availability and shipment times over the phone,email and in store.
- Refunded money and adjusted invoices to resolve customer service or billing complaints.
- Investigated and resolved customer inquiries and complaints quickly.
- Built mobility products/aids for showroom and customers.
- Looked after hire equipment returns, extensions and billing.
- Processed quote requests and approval emails onto orders promptly and accurately.
- Responded to email enquires promptly.
Merchandiser
Big Influencer Group
2024.01 - 2024.04
- Printed ticket ,briefs and planograms in store.
- Removed deletes, added new lines, changed/added everyday tickets and promotional tickets.
- Completed planograms as per plan.
- Worked well alone and with peers.
Education
Certificate 11 Community Pharmacy -
Tafe Coffs Harbour
Coffs Harbour, NSW07.2015
Certificate 111 Community Pharmacy -
Tafe Coffs Harbour
Coffs Harbour, NSW06.2015
Year 12 Certificate -
Macksville High School
Macksville, NSW11.2014
Skills
- Speaks good English
- Well mannered
- Good communicator
- Good computer skills
- Good listening skills
- Works well alone or in a team
- Speaks well on phone
References
Rachel Western (Pharmacist Manager)
Terry white Browns Plains
07 3800 6700
Cal Beesley (Pharmacist Owner)
Terry White Nambucca Heads
02 6568 6018
Tim Kenny (Manager)
Vital Living Solutions
02 6581 2400
Timeline
Merchandiser
Big Influencer Group
2024.01 - 2024.04
Retail/customer Service Assistant
Vital Living Solutions
2022.12 - 2023.08
Dispensary Assistant
Terry White Chemmart Nambucca Heads
2022.09 - 2022.11
Dispensary Assistant
Priceline Pharmacy Yamanto
2022.08 - 2022.09
Pharmacy Assistant
Pharmacy 4 Less Ripley
2021.07 - 2022.08
Dispensary Assistant
Terry White Chemmart Browns Plains
2018.09 - 2021.07
Retail manager
Newmarket Discount Drug Store
2018.02 - 2018.09
Pharmacy Assistant
Guardian Pharmacy
2016.03 - 2018.02
Pharmacy Assistant
Blooms The Chemist
2014.02 - 2016.02
Certificate 11 Community Pharmacy -
Tafe Coffs Harbour
Certificate 111 Community Pharmacy -
Tafe Coffs Harbour
Year 12 Certificate -
Macksville High School
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