Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Referees
Timeline
Generic

Bronte Clarke

Darlinghurst,NSW

Summary

Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 3 years of experience building community and developing social skills through incremental therapeutic techniques.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Support Worker

Self-employeed
01.2021 - Current
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Team Member

Grill'd
10.2015 - 11.2020
  • Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
  • Prepared food orders, cooking on grill and operating fry station.
  • Assisted in the ongoing improvement of restaurant operations by providing constructive feedback during team meetings or one-on-one sessions with managers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Au Pair

Cultural Care
07.2013 - 07.2015
  • Assisted with housework such as laundry and cooking.
  • Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
  • Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
  • Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Improved children''s language skills through engaging conversations and interactive language games.

Team Member

McDonald's
05.2009 - 06.2013
  • Operated cash register to ring up final bill and process various forms of payment.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Cultivated warm relationships with regular customers.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Education

Bachelor of Science - Social Welfare

Southern Cross University
Gold Coast, QLD
06.2023

High School Diploma -

Kingscliff High School
Kingscliff, NSW
11.2012

Skills

  • Service Accessibility Improvements
  • Cultural Sensitivity
  • Professional boundaries
  • Mobility Assistance
  • Client Advocacy
  • Problem Solving
  • Emotional Support
  • Active Listener
  • Friendly, Positive Attitude
  • First Aid/CPR

Certification

  • First Aid
  • CPR
  • Working With Children Check NSW

Additional Information

University Placement


St Vincent de Paul's Society - Fred's Place

Tweed Heads NSW

July 1st 2018 - September 7th 2018


Drug ARM

Murwillumbah NSW

March 4th 2019 - May 29th 2019








Referees

Emily Jenson

Grill'd Team Leader

Mobile - 0499 418 222

Email - emily.jenson12@gmail.com


Kelly Dimauro 

Family Friend 

Mobile - 0421 176 976

Email - ciaokelly@live.com.au

Timeline

Support Worker

Self-employeed
01.2021 - Current

Team Member

Grill'd
10.2015 - 11.2020

Au Pair

Cultural Care
07.2013 - 07.2015

Team Member

McDonald's
05.2009 - 06.2013

Bachelor of Science - Social Welfare

Southern Cross University

High School Diploma -

Kingscliff High School

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Bronte Clarke