Bronte Ryan
LEICHHARDT,NSW
Summary
Dedicated Employee who strives in a team environment and has the ability to bounce ideas off of their colleagues. Bubbly and up beat personality who prioritizes the needs of customers through positive communication. Willing to learn and develop my skills by asking questions ot ensure I understand my tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Officer
MLC school
Burwood, NSW
07.2022 - Current
- Answered phone with positive attitude and asked questions to better understand customer needs.
- Processed payments and updated balances and customer totals.
- Followed up on emailed or web-submitted customer inquiries within standard response times.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Mentored new employees on procedures and policies to maximize team performance.
Learn to Swim Instructor/Coach
MLC School
Burwood , NSW
06.2021 - Current
- Encouraged students to build confidence in and out of water by making swimming fun.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Instructed participants in proper stroke techniques to encourage self-reliant swimming.
- Supervised class participants and enforced safety rules and regulations to prevent injury.
Education
High School Diploma -
Meriden
North Strathfield, NSW09.2020
Bachelor of Criminology And Criminal Justice - Juvenile Justice
University of New South Whales
RandwickSkills
- Training and Development
- Customer Support
- Technical Support
Certification
- CPR
- First Aid Certficate
- WWC
Sporting Achievements
Launch to LA, AUS SQUAD 2020 for born 03/04 age group
WPNSW Talent Squad 2021
JUNIOR CLUB PERSON OF THE YEAR 2020 - Drummoyne Water Polo Club
- This is presented to the junior who has made an exceptional effort to not only play the game in the right spirit, but has taken on numerous duties to assist in the running of the club.
Water Polo New South Whales/ Australia
Under 14's NSW Tournament 7 (Top 7 in state)
Under 14's National Tournament 7 (Top 7 in Australia)
Under 16's NSW Tournament 7 (Top 7 in the state)
Under 16's Nationals Tournament 7 (Top 7 in Australia)
Under 18's State Tournament 7 (Top 7 in the State)
Under 18's National Tournament MVP (Top player in Australia)
Under 22's Gold medalist (2021)
SCHOOL WATER POLO
IGSSA Representative 2018
Australian All Schools 2019
IGSSA Representative 2019
NSW CIS Representative 2019
IGSSA Representative 2020
NSW CIS Representative 2020
Australian All Schools (joint) Captain 2020
Water Polo Captain 2020 Meriden
COACHING
- coaching junior water polo teams at Drummoyne Water Polo Club since 2017
- Flipper Ball Competition for Primary School Students - Head Coach
- Taken various Under 12's teams to competitions around the state
- Coaching the L14's at Drummoyne and has been for the last 2019 - 2021 (won various titles)
REFEREE
WPNSW 2017 -2019
Timeline
Customer Service Officer
MLC school
07.2022 - Current
Learn to Swim Instructor/Coach
MLC School
06.2021 - Current
High School Diploma -
Meriden
Bachelor of Criminology And Criminal Justice - Juvenile Justice
University of New South Whales